E. L. Walters Air Conditioning & Heating Inc.

They returned my initial call within a few hours. Showed up on time. We're very polite and left the site as clean as they found it. Definitely will use them again.

I just recommended our company switch from nunning to E. L. Walters. First day here they are already correcting the problems nunning caused. They have a quick response time and they don't leave until the job is done. Joey was our service tech and he was fantastic!!

I got the keys to my first home and rushed over immediately to stand in it and enjoy it. To my surprise, I found that the AC was blowing warm air. We had an inspection and it was blowing cold air at the time, so I was shocked and upset. It put a damper on my whole new home owner experience and we couldn’t move in until the AC was fixed. We had a home warranty and thought that should take care of it, but placing a claim 3 days after gaining possession of the home threw up red flags and the warranty company decided not to cover it, claiming it was a pre-existing condition. So, EL Walters took great care of us in our time of distress and we appreciate them more than we can say. They gave us a great price and they squeezed us in to a very busy schedule to take care of us quickly so we could start moving in to our home. Highly recommend!!!

Today is our first experience with EL Walters having been a nearly 20-year customer with the ‘60minute’ company. The 60minute company explained yesterday that our 9-year American Standard Heritage 15 needed to be replaced with an $11,000 system based upon the cost to repair a leak in the system and to repair the coil, fan, switch and thermostat. Technician, Brandon, is brother to one of our in-law family members. After speaking with Brandon, who then suggested I speak with the office manager?, Jennifer, I was told Matt would arrive today at 2:30 to assess our situation.
Matt promptly arrived at 2:30. After careful inspection, he explained in layman-terms detail the issues with our HVAC system. Two of the issues were identical to yesterday’s story and a few were not. Also note that those two were actually still covered under warranty!!!! Needless to say, we were assured that our current system only needed a few repairs at 1/4 the cost of a new, unecessary system and that our current unit should perform well for another 5-10 years!!
My husband and I are now new customers for life!! We are very, very pleased with every aspect! Excellence at its finest. And we made a new friend in Matt.

Randy does an amazing job. He is always quick to fix our equipment so that we can get up and running quickly. He fixes things correctly and efficiently. He is very personable. I always request him at our location.

Very pleased with the quick arrival time. Matthew was personable and efficient. Diagnosed the problem quickly and fixed it quickly. I have only used EL Walters since moving into our house 4 years ago and will continue to use them exclusively. Thank you.

Great Place! Owners are awesome people. They make their customers top priority. Thank you for everything. There was a tiny conflict with one of their employees about pricing. I tend to be a scatterbrain so I didn't understand what he was trying to tell me. I am so glad this little mix up had been cleared.

EL Walters is an amazing company. Everyone there is a pleasure to work with. They are definitely a company who is thete to serve their customers. Our technician was very helpful and explained the problem so we could understand the issue and had our furnace working in no time. Thank u .. I will definitely refer EL Walters. .

My name is Melissa. I am a Manager at Wendy's on green river road in Evansville. These guys are awesome they always arrive quickly and the problem I'm having is taken care of promply. These guys are also very polite and actually give you a run down of what was wrong and how they fixed it. I'm glad to have them on my list of people to call in an emergency. Thank you so much guys and I look forward to seeing you in the future.

Steven was out today for a ice machine cleaning. Was very prompt, and answered all questions we had. He did a great job and everything looked great as he was leaving. If we ever need anything again we will definitely be calling e.l. Walter's. Great staff and prompt service.