E. L. Walters Air Conditioning & Heating Inc.

I called Sunday evening, June 12, 2022 for help. Alot of water in basement coming from the evaporator condensation drain pump. I stated this was not an emergency and thought it may take a week to get service as we just went into an awful heat wave. Imagine my surprise when Peggy called me later that evening and said they would get someone out the following morning if I was available, which I was. Triston was the person who came about 10 am and replaced the device. He was friendly and professional, showed me what was wrong with the device and replaced the outlet it had been plugged into which was also defective. He also checked the air conditioner and furnace. SO happy with this company! Highly recommend them. Side note: I have called them in the past to check things and none have ever tried to talk me into something I don't need (air and/or furnace replaced). LOVE, LOVE this company!!

Signed up for the maintenance contract now that I am widowed and feel secure knowing EL Walters will make sure my heating and air are in good shape. Thank you.

Came day I called within hours and figured out the problem! Friendly and professional!

I have used E.L. Walters for several years for my HVAC system maintenance, and have been pleased with their professional knowledge and responsiveness.

We bought a furnace and AC from them. They were very professional with there work. They cleaned up after themselves. Thanks to Scotty, Matt and Zach for doing such a great job!
Thanks to Robert Head as well!

Our tech Steven was very professional and efficient. He had a large job to do and made it easy for us to continue with operations as usual. He kept his work site cleaned up and the job was completed in a reasonable amount of time as promised. I will certainly continue using their services. All of the staff I encountered was very personable. Thank you E. L. Walters!

Our Ac stopped working last weekend and they came out that Monday morning first thing, they fixed it and then today it went out again. They told me originally they weren’t going to be out on Monday. Theresa in the office was SO FANTASTIC and so overly helpful she tried to find someone to come out for us tomorrow on Saturday. Well she called me back and she was eventually able to find someone able to come out the same night. She was so informative and helpful and we were so grateful. Then Tristan came out and had us fixed up to go in no time even answering all my littles badgering questions. We’ve never had to deal with big companies like this before since this is our first home but they really go above and beyond for customers. We are very grateful and see ourselves using this company for many years! One happy and “cool” customer.

I wanted to give your tech Matt a commendation for a job well done. He was professional, personable and knowledgeable on the Heating and AC in our house. He explained that our system was showing age, but was still a solid unit. He checked our CO2 alarm, never had any tech even ask about it before. He was easy to talk with and we shared many of the same opinions about current events. Not often is a stranger so easy to have a conversation with and yet, thorough on what his task at hand was. I can't say enough good things about his visit. Great person and great tech. Thank you

I have had only great experiences using E L Walters, twice they have come to my rescue twice when I have had trouble. First, when my furnace decided to quit at Christmas 2015, when I could get no emergency service in my town , once I had contacted them they were at my house within the hour. I needed a new furnace ordered and once it arrived they installed it record time. Unfortunately after the installation I had an unusual issue develop through no fault of theirs, where a gray soot was blowing out of the vents on to my walls. It took a couple of visits from the service techs to fix the problem, but they tried everything and didn't give up until my problem was resolved. My next disaster was when when my air conditioning unit quit working, right before I was scheduled to leave for a business trip. Once again, they came almost immediately after I called and were able to fix the problem so my house remained cool while I was out of town. I needed my AC unit replaced and had them install it once I returned home, which they once again did in record time. I actually live 50 miles from Evansville, so the fact that they can respond in such a timely manner has been greatly appreciated by me. Every single repair technician has been personable and knowledgable, and I have appreciated them being cost effective as well. They always gave me options and explained thoroughly what they thought my issues were and the most cost effective way to fix them. I won't hesitate to call on E L Walters again for future problems and I would definitely recommend them to others. Keep up the good work!

I was very happy with the work. E L Walter's employees were knowledgeable and a pleasure to work with. I have a maintenance contract with this company. They always did a great job and when needed always scheduled the work without delays.