Hayden and Nick are professionals who take care of business with respect and diligence. Always cleans up. Always clearly explains what they are doing and why.
This place was awesome and did an outstanding job of customer service and very personable,they got me my heat back finally after going almost 5 days without heat,they certainly are very professional and I'm glad I chose to have them install my new furnace,I would most definitely give a good recommendation and refer them to anyone interested in thier services.Great job thanks guys for a wonderful job well done.
My husband and I are very pleased and satisfied with our new air/furnace installation, that America Air installed for us yesterday. We had 3 different estimates, American Air was our pick. Very friendly and honest, company. Mark always answered every question my husband had and took the time to explain his answers. When the installation was finished, Jeff sat down at our kitchen table and told us everything we needed to know about our new system. American Air is who we will keep for all our furnace/air needs.
I wish the team at American Air did more than just heating and cooling - I'd hire them for all my needs! They replaced our AC unit a few years ago and just replaced our furnace today. We absolutely LOVED our interactions with them each time. Customer service focused and just all around good people. Jeff was thorough on install and took the time to explain how everything worked once he was done. AND left the work area cleaner than when they arrived! I just can't say enough good things about them. HIGHLY recommend - you WILL NOT be disappointed!!
My furnace went out last Tuesday, I called on Wednesday, a technician came that day, went over the issue, making sure of what the issue was. Turned out it was a mother board and gas valve bad, I had to talk it over with my husband, and we decided to have the furnace replace. Of course, it was right before Christmas. The owner called on Christmas eve, and we set up a day and time to have a new furnace installed. Jeff and an assistance came out, they were both very knowledgeable and polite. Got the new furnace installed. Made sure I was comfortable with what they had done. Great service.
Just had Dane come out and have a look at our unit. I was very thankful he came out on a Sunday when no one else could make it out. He was very honest and straight forward and was very nice. He didn’t put any pressure on us and let us make our own decision.
I spoke with Mark the owner and he was also very kind and understanding. Even though American Air usually doesn’t service in Missouri they still came and helped me out. I can see why they have a perfect 5 star rating. Look forward to them installing our new unit.
Company was very friendly setting up my appointment but once in my home they didn’t tell me about the hidden charges while in my home in addition to the diagnostic fee. Also, the lady on the phone was very pushy to get me to purchase a new thermostat through them. They offered a Echo Bee that was close to $100 more then what it would be in store. They also charged $200 on a part that was $20 online. They quoted $4500 on a new furnace and said mine could not be fixed. The next company I called fixed the furnace by installing a new thermostat for half what American charged just for showing up. The new company also quoted $2500 for a new furnance. American even called the week after wanting to make an appointment to come out to install the part I ordered when I wasn’t even told they could find the part! The lady also kept changing my total as I spoke with her. When the repair man left she told me three different prices on how much the time was for the diagnosis. The Longer I was on the phone the price kept getting higher! Do not work with this company they are dishonest and price gouge!!
marcia wright
I am highly satisfied with their work. They all were very nice and professional. I would definitely recommend them to anyone needing service.
Nora Delaney
Amazing work by an amazing company! They are fair and honest! Professional, clean, tidy, friendly and lovers of animals! Highly recommend!
Lani Heckert
Hayden and Nick are professionals who take care of business with respect and diligence. Always cleans up. Always clearly explains what they are doing and why.
Pamela Myers
Hayden was prompt and efficient in his work. Been using this company for years, and will continue to do so.
Christina Miller
This place was awesome and did an outstanding job of customer service and very personable,they got me my heat back finally after going almost 5 days without heat,they certainly are very professional and I'm glad I chose to have them install my new furnace,I would most definitely give a good recommendation and refer them to anyone interested in thier services.Great job thanks guys for a wonderful job well done.
Cynthia A. Douglas
My husband and I are very pleased and satisfied with our new air/furnace installation, that America Air installed for us yesterday. We had 3 different estimates, American Air was our pick. Very friendly and honest, company. Mark always answered every question my husband had and took the time to explain his answers. When the installation was finished, Jeff sat down at our kitchen table and told us everything we needed to know about our new system. American Air is who we will keep for all our furnace/air needs.
Amanda Norman
I wish the team at American Air did more than just heating and cooling - I'd hire them for all my needs! They replaced our AC unit a few years ago and just replaced our furnace today. We absolutely LOVED our interactions with them each time. Customer service focused and just all around good people. Jeff was thorough on install and took the time to explain how everything worked once he was done. AND left the work area cleaner than when they arrived! I just can't say enough good things about them. HIGHLY recommend - you WILL NOT be disappointed!!
Belinda Yakubovich
My furnace went out last Tuesday, I called on Wednesday, a technician came that day, went over the issue, making sure of what the issue was. Turned out it was a mother board and gas valve bad, I had to talk it over with my husband, and we decided to have the furnace replace. Of course, it was right before Christmas. The owner called on Christmas eve, and we set up a day and time to have a new furnace installed. Jeff and an assistance came out, they were both very knowledgeable and polite. Got the new furnace installed. Made sure I was comfortable with what they had done. Great service.
Sarah Shuler
Just had Dane come out and have a look at our unit. I was very thankful he came out on a Sunday when no one else could make it out. He was very honest and straight forward and was very nice. He didn’t put any pressure on us and let us make our own decision.
I spoke with Mark the owner and he was also very kind and understanding. Even though American Air usually doesn’t service in Missouri they still came and helped me out. I can see why they have a perfect 5 star rating. Look forward to them installing our new unit.
Laura Rambeau
Company was very friendly setting up my appointment but once in my home they didn’t tell me about the hidden charges while in my home in addition to the diagnostic fee. Also, the lady on the phone was very pushy to get me to purchase a new thermostat through them. They offered a Echo Bee that was close to $100 more then what it would be in store. They also charged $200 on a part that was $20 online. They quoted $4500 on a new furnace and said mine could not be fixed. The next company I called fixed the furnace by installing a new thermostat for half what American charged just for showing up. The new company also quoted $2500 for a new furnance. American even called the week after wanting to make an appointment to come out to install the part I ordered when I wasn’t even told they could find the part! The lady also kept changing my total as I spoke with her. When the repair man left she told me three different prices on how much the time was for the diagnosis. The Longer I was on the phone the price kept getting higher! Do not work with this company they are dishonest and price gouge!!