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American Air Heating & Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Virginia Walls

Receptionist was friendly. Mark came out to evaluate the situation. Very nice trustworthy man. Mark and my husband are veterans. Veterans are brothers and they feel a special bond and Mark treated us like family. I felt very confident moving on with the installation. Jeff and his workers came out to do the installation and did a very thorough job. A dear friend recommended them and so very thankful. We feel very blessed that we had this company in our home. Good Christian men.

Dan Callahan

I was calling around to get bids on a furnace/air conditioner replacement. I had never heard of American Air but they had great reviews. Mark came out and gave me the bid. He answered all of my questions. This past summer was hectic for HVAC people and American Air was no different. They keep me posted on when they would be out to install mine. My current system was running so there wasn't a big hurry. The day of the install Jeff and a helper (can't remember his name) came to do the install. Both were very cordial. I had offered to help but they told me they would take care of it and they did. It took most of the day but when they were done you couldn't tell they had been there, except for the new A/C unit and furnace. Everything was cleaned up! I went with the 16 SEER A/C and 96% efficient furnace. I waited until it was cold before leaving the review so it would cover the A/C and Heating. I am very pleased with them and can't hardly hear them running.

Sam Wineinger

Our A/C quit working after hours on Friday and they had a technician here within 45 minutes. Not only that, he was extremely knowledgeable, friendly, and took great care to make sure everything was working properly, and even better than before it broke. I will definitely call American next time I have HVAC needs.

Joseph Myers

Jeff and the other young man, I didn't get his name, arrived on time, got their work done efficiently and neatly and cleaned up after themselves. They put down drop cloths to protect my hardwood flooring. Both installers, as with the office staff and owner are extremely nice and friendly people. I ordered my HVAC unit on Monday and they installed on Thursday of same week. Not many people can give that fast of service. I would highly recommend this team and company to anyone.

Robert Boehm

Jeff and Nick arrived on time, worked steadily throughout installation of Furnace/Air Conditioner and Humidifier. The work was done very much to my satisfaction. Since completion, I have walked downstairs several times just to take another look at the professional installation. Both guys were pleasant and took the time to answer all of my questions. Prior to hiring American Air, I had a few conversations with Mark and found him to be knowledgable and professional. He spent a lot of time on the phone to answered all of my questions. I think that I got a great deal on the system and would highly recommend American Air to anyone in the market for repair or a new installation.

Todd Sorgea

American Air was outstanding. Very professional, courteous, and helpful. Gave me 4 options and a very good price. Install team was one of the best experiences I've had. Took the time to do the job right and make it look very clean and put together. Left my basement cleaner than it was before the install. Totally will recommend to others.

Cheryl Tebo

I am purchased air conditioning From American Air Conditioning and Heating a few years ago and was completely satisfied. I continue to have their team service my unites and again I am impressed with their staff. Adam and Justin were professional and efficient. Right to work they checked my unites and changed my filters. I highly recommend this company.

Jennifer Pruitt

Thank you Mark & American Air! We discovered that the capacitor in our A/C unit had stopped working today, and it’s nearly 100 degrees out. The temp inside our house had reached 84, it’s a Saturday, and it’s after 5pm…we weren’t sure if we’d find help without it costing us a fortune. Thankfully, Mark came through for us, and we were able to fix our a/c quickly and affordably. I would highly recommend them for your Heating & Cooling needs. We’ll definitely use them again in the future.

Nathan Tobin

Mark at American Air has installed an AC unit and repaired our furnace (not his install). Both times he was very helpful and explained why he was suggesting the solutions to the problems we had. Our house is older, and he worked with us to decide what upgrades would be the most efficient for us at our budget. Also he was on site within a day both times we called with an issue. Excellent support for their systems. I'd recommend American Air.

CAROLYN DANIELS

My 91 year old mother's furnace went out. American Air quickly came out provided her with options and the cost of a new furnace along with a new air conditioner. We decided her best option was to have both replaced at one time since her current system was 22 years old. Within a couple of days Jeff and another gentleman came out replaced both quickly and did an outstanding job. Very happy with the service from American Air.

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