American Air Heating & Cooling

I'd rate Mark at American Air higher than 5/5 if I could. We called him out to look at our gas water heater after I botched a self-repair job. There wasn't anything he could do at the time since we needed to replace the part I had just tried to put in. He called Whirlpool to get them to send another part out under warranty for me and came to install it the next day. He was courteous and professional at all times.

Mark came over to our house and explained our options for a new HVAC system. He explained in detail the requirements for our house, the different systems availabe, their effeciency ratings, and pricing. Later he sent a detailed email with all the information in an easy to use and understand format. I was able to discuss the options with my husband, pick our new system and sign the contract on line.

Jeff and Nick installed our new AC and furnace units a short while later. Both were professional, friendly, and were able to finish the entire job inside of one day. We are now basking in the joys of a 96% effeciency system that keeps the house perfectly cool!

I am very pleased with this business and I would recomend them to anyone!

~RPennock

We are very happy with our new hvac system. Excellent service, communication. Great staff, very friendly and courteous, very knowledgeable and fast working . We would definitely call again if we need service and highly recommend American Air to everyone. Thank you!!

Mark came to service my AC unit, which was troublesome. Gave a fair assessment and an adequate diagnosis. By the way, quickly responded to my urgent call. Was impressed by his explanation. Gave a decent price for service. I'd use American again! Thank you, Mark!

Great company. Great service. On time, friendly workers. Polite and very savvy. We had a system put in by a prior company that was close to dangerous. We called them time after time. They were expensive and inefficient. The work was less than poor. You won't find that w/ American Air. Very very pleased.

Mark did a fine job troubleshooting my furnace problems. I had a problem that others could not diagnose. Super knowledgeable and very fair with his fees. I would go to him 1st next time.. or would easily refer this company to anyone I know! Couldn't ask for a better experiance!!!

They guys are very friendly and professional. Took the time to answer all my questions.

If I could give 10 stars, I would. After dealing with two other companies and not getting any results, I called American Air. Mark is a man of his word, and it's clear that he cares about his community. He kept in contact with us throughout the process, and managed to get his crew to our house a day early. We will forever be thankful for all that this company has done, and we will continue to do business with them in the future.

These guys are legit. When I noticed my A/C was out I received multiple recommendations for American Air (most notably my grandmother 😁). I gave them a call and spoke to, the very kind, Lisa who set me up an appointment with Jeff to take a look at my A/C. Upon inspection Jeff looked at the A/C and luckily the furnace as well. He informed me that my Lennox Pulse furnace was basically a death trap waiting to happen. They had the new HVAC system in place within a week and the guys they sent out did an excellent job installing and explaining information about both. If you are in need these guys know their stuff. FYI don’t forget to look into the Ameren incentives.

Mark came by and helped me out by putting Freon in my old unit to hold me over till he could replace with a new unit. He was knowledgeable, helpful and just amazing to work with. Thank you so much for all of your services!