Quality Plumbing

My water heater stopped working and I called Quality Plumbing based on a couple of Nextdoor recommendations. I called and they sent a technician out a few hours later. Kipp was very professional and a great communicator. He explained the issue very clearly. He replaced the thermocoupler and was very efficient. It was done in an hour. I appreciated that he pointed out future potential issues and to keep it in mind that we would probably need to replace this in the near future. I feel like the repair bought us some time. I will definitely hire Quality Plumbing again.

Had a water heater issue, called Quality because they had a sticker on my unit since they had apparently installed it. Two guys show up, neither offered their names, or were very personable, took a look at my unit for about 10 minutes, cleaned it, assumed it might be some gas hose problem then spent about 20 minutes on the phone outside of earshot finding a part to fix it. They came back with some story about the part being about $450 plus shipping, then $96 per hour to install plus a possible 10 day wait on the part. Of course they offered to sell me a new water heater for around $785 plus another $96 per hour for install, with an estimated 4 hour install time. Then I paid for their service call, which was $96, but I wanted to use a credit card so they charged an extra 4% for using a card.

I called Mattex to get a second opinion, they were out within 30 minutes, spent over an hour trying to fix the problem, couldn't do it but offered to get the part within 24 hours at a much cheaper rate instead of the 10 day wait. I opted to buy a new unit off them instead since they offered financing and they also had my unit installed the next day within 2 hours.

My furnace decided to call it quits in the middle of winter. I called Quality heating, plumbing, and air and they gave me an incredible price for a new furnace. The very next morning HVAC professional Kyle Swisher was at my house and had the old unit out and the new unit hooked up in a blink of an eye. This company was a life saver! The services is top of the line and the prices are the best around! I would highly recommend them for any of your needs!

We had a water leak in the line coming off the tap in the back yard. Mark came out promptly and laid out the best plan for replacing the damaged water line. He worked with the village we live in and coordinated the installation of a new tap on the main water line, with the completion of the new water line being laid and the installation of new plumbing in the crawl space. Everything was done in 2 days I couldn't be more pleased with how the whole process went.

Nothing as it should, sloppy and messy. They came to change an old pipe with a new pvc one. When they left, they didn't check to see if the water was working properly: no shower for me and my family that night. Called the emergency number, no answer. They came back to solve the problem, charged me for labor and left. They reassembled my shower knob improperly. No shower for me and my family that night. They came back a third time to collect, fixed the problem and left. A crew of two, one worker, one apprentice, both charged at full price. Installed a gas line, it sticks 3 inches off the wall and my gas range can no longer stand close to the wall. I now have to call somebody else to fix that problem. As a minor thing, they never cared about stepping all over my floors with dirty shoes. Fortunately, I don't have carpet...
I think you are better off by opening your house to a group of hooligans. The damage will be worse for sure, but it will be free of charge.

Mark was nice. I watched him write all my information down correctly. It's now been a week and I haven't heard anything. Must be too busy for business.

I had a pipe freeze and burst during an extreme cold snap. Quality Plumbing sent out a technician within an hour of my call and fixed the problem quickly for under $200. Thank you!

Excellent, responsive service and very fairly priced. I have used Quality for multiple plumbing issues and they have been excellent, timely, and efficient each time. I highly recommend them.

Bought a water heater from These guys, they were very upfront and informative. After answering all of my questions they were fair on the price and were very easy going, I left thinking to myself how refreshing it was to have met such friendly people in the customer service industry that doesn’t seem happen to often these days.

I wish I could bring this plumbing company with me when I move! I didnt need them often (thankfully) but when I did they were always on time and very reasonably priced. All of the employees that I dealt with were great.