Totally over priced. Wanted to charge me for a part that was covered under warranty and then wanted to charge double to put in the part compared to what I was able to have someone else do it for. No longer family owned in Rockford, run by some out of town company now.
Prompt service, but 895.00 for putting in a new sink, which I already had. Need work from timt to time on some rental properties but will find a different plumber
This place is very expensive. I had them replace 2 electrical outlets and it cost me $285. I think that is way too expensive for a 20 min job. Will never use them again.
our experience was wonderful..Kevin was polite,competent...he explained and answered all our questions and concerns ...worked efficiently and cleanly..we appreciate the Axberg/Black Diamond employs service professionals such as Kevin
Very overpriced will not have them again its a shame to get quoted a price of 380 and then get it dropped to 255 and only takes half hr cant get 79 service and then pay someone else DO NOT USE THIS COMPANY total ripoff
Randy Shelden
Totally over priced. Wanted to charge me for a part that was covered under warranty and then wanted to charge double to put in the part compared to what I was able to have someone else do it for. No longer family owned in Rockford, run by some out of town company now.
Duane Bauman
Prompt service, but 895.00 for putting in a new sink, which I already had. Need work from timt to time on some rental properties but will find a different plumber
Thomas Kapustka
Excellent service. We've had Axberg for a while and have never been disappointed. Our technician, Mark, was very pleasant and knowlegable.
Zach Kneubuehl
Axberg came out right away and fixed our air conditioning issues that the previous company failed to recognize. Should have called Axberg first!
Jill Vorndran
This place is very expensive. I had them replace 2 electrical outlets and it cost me $285. I think that is way too expensive for a 20 min job. Will never use them again.
Laura Kiedaisch
Factory trained techs get the job done correctly the first time. A bonus? No automated answering system- a real, live, human!
Brenda Roski
our experience was wonderful..Kevin was polite,competent...he explained and answered all our questions and concerns ...worked efficiently and cleanly..we appreciate the Axberg/Black Diamond employs service professionals such as Kevin
Steve Christian
Very overpriced will not have them again its a shame to get quoted a price of 380 and then get it dropped to 255 and only takes half hr cant get 79 service and then pay someone else DO NOT USE THIS COMPANY total ripoff
Jason H
Moving a wall vent from one wall to another went flawlessly. Very punctual and went right to work. Excellent job guys
Jim
A solid local company with knowledgeable employees. I wouldn't hesitate to recommend their services to anyone.