Axberg

Tre M. did a great job!
Very professional and knowledgeable. Explained to me and showed me everything he did. Made me aware of the condition of our 15 year old furnace. Would not hesitate to recommend Black Diamond to anyone! Thank you for your expertise.

Axberg ( Black Diamond ) was called in to replace my hot water heater. Eric was my plumbing tech that went the extra mile for me. Handicap and unable to go downstairs to my basement Eric took step by step pictures of all that needed done. Before and after pictures were deeply appreciated. Eric brought my old system up to code and explained everything he had to do. His knowledge and experience showed with his confidence working by himself. He made my day. --- Getting into pricing and calling around Black Diamond was pretty close on the high end for what I had done but like the old saying " You get what you pay for ". Thank you Eric for just doing your job your a class act.

Josh and Brennan arrived earlier than expected but they called first to make sure it was fine. They did a great job cleaning up my ducts. They were here for 4 hrs did a wonderful job and cleaned things up nicely. I couldn't be happier with how they explained things before getting started and showing me the before and after pictures. They professionalism was over and above. Great job guys keep up the great work. I will definitely call them again with any issues I may have so reliable.

Respectfully
Michael Markison

Guy showed up, I told him the furnace was blowing fuses. He asked me to put in s new fuse, I did, it blew, he said your blower motor is bad. That will be $700+ for the repair and an additional $75 for the service call. Didn't look at the motor, didn't test anything. I asked him to verify the motor was bad. He said no need. I asked him how he knows the cost without looking at what kind of motor I have. He said it is a flat rate. I said no thanks. Paid him the $75 service call and went to Johnstone supply and bought a motor for $150 and changed it myself in 15 minutes. What a total scam.

Called them to install a new water heater. They came the next morning. I felt bad for the technician because my water heater is located in the garage and it was 1 degree outside. He didn't complain and explained why my water heater of 5 years probably died. I was never informed by the previous installers that in a closed water system you needed a pressure tank to handle the thermal backflow. In fact I never heard of it and told installer that I would Google it. He was right. The job he did was great. I would recommend this company to anyone. By the way the installers name was Salud. He was very courteous, polite and informative. Thank you again Axberg for a job well done.

They were great!!! Friendly & professional staff, we had a new central air unit installed in the same week as our first contact with this company!!! Love them!

They sent out their electrician after my power went out. He did an inspection of our electrical and discovered faulty breakers that could have caused an electrical fire. They came and did repair same day. Very happy!

My experience with Axberg what's a very pleasant one. Very professional clean courteous and informational. Representative was very punctual for my time appointed. I will recommend in them to anyone who needed service at their home I would rate them as a 10, Black-diamond Axberg. Thank you for your service!!

Mario was polite and professional. He did an excellent job. Real person answered the phone even after hours and she was also polite and called us back promptly to inform us that a technician was on his way. Very pleased with everything.

Trevor S. Was extremely friendly and professional. His service of my pipes was proficient, efficient and punctual. A big thumbs up for Black Diamond!