Got in touch with me right away and it wasn't an emergency. The appointment was set up right away and price. Brad came and installed/replaced our water heater and was so great and personal to talk to. He replaced our water heater in less than an hour...he was available and attentive for phone calls with a few questions I had.
From day one of my first call the staff was friendly and attentive to all my questions! The communication was beyond expectations!! I’m in the middle of a remodel project and they were excellent about being patient with me! When it was installation day the staff was one time and friendly. I did a complete system upgrade and I am beyond pleased!! They recommend a system that was perfect for our needs without being pushy about selling the top of the top of the line! I didn’t feel pressured to get beyond exactly what was needed for our house!! Definitely will recommend them and continue to use them for all my heating, plumbing and AC needs!!
Crawford replaced my furnace, central air and hot water heater. Also installed a generator and wired for an upstairs laundry. They were absolutely outstanding throughout the process. Everyone was pleasant, knowledgeable and professional. From estimating to scheduling until the end of the project it couldn't have gone more smoothly.
Casey (Technician) was very professional and explained good habits for homeowner. I learned a few things from Casey that I will change in my day to day haits. I would recommend this company to everyone looking for a reputable company that does excellent work.
Crawford installed both my AC and Furnace units this past August. In early October, the first time I had to use the furnace, I noticed a popping sound. I called Crawford, and they came out to look at it. As a result of their inspection, they installed a brand new furnace and took away the one they originally installed because the manufacturer wanted to look at the defect. They came out, made the exchange with no hassle, and they were quick to turn things around. This is the best utility company I have EVER worked with! The sales person, James, is very responsive, accommodating, helpful, and very knowledgeable, as were the techs who did the install, and I would highly, highly HIGHLY recommend Crawford Company to anyone looking to replace their AC or Furnace! They absolutely ROCK!!!
Casey was amazing to work with. He takes the time to explain things and makes me feel comfortable with out options. We would recommend Crawford to all our friends.
4 phone calls placed requesting an estimate for a shower installation. None of my phone calls were returned, despite being told on my first attempt that Crawford has a policy of returning calls within 24 hours. My efforts were over the course of 2 weeks. Disappointed.
Casey was prompt, professional and honest. He completed the work quickly and informed me about the furnace and it's features. He was conscientious about my house and the condition he left the work area. I was informed of warranties on existing equipment and the job was completed with the warranty met without any hassle whatsoever. I will continue to use Crawford for all of my HVAC work.
Can't say enough good things about our experience with Crawford Co. Communication was excellent and the work performed was professional and timely. Chris and Chase were awesome to work with. Will definitely be using Crawford for any need that arises in the future. A very big Thanks.
Becky Curtis
Got in touch with me right away and it wasn't an emergency. The appointment was set up right away and price.
Brad came and installed/replaced our water heater and was so great and personal to talk to. He replaced our water heater in less than an hour...he was available and attentive for phone calls with a few questions I had.
Carrie Bognar
From day one of my first call the staff was friendly and attentive to all my questions! The communication was beyond expectations!! I’m in the middle of a remodel project and they were excellent about being patient with me! When it was installation day the staff was one time and friendly. I did a complete system upgrade and I am beyond pleased!! They recommend a system that was perfect for our needs without being pushy about selling the top of the top of the line! I didn’t feel pressured to get beyond exactly what was needed for our house!! Definitely will recommend them and continue to use them for all my heating, plumbing and AC needs!!
William Ponder
Crawford replaced my furnace, central air and hot water heater. Also installed a generator and wired for an upstairs laundry. They were absolutely outstanding throughout the process. Everyone was pleasant, knowledgeable and professional. From estimating to scheduling until the end of the project it couldn't have gone more smoothly.
Denny Doom
We had some bathroom plumbing issues, and Crawford took good care of us. Ask for Joe, and you can't go wrong. Highly recommended.
Mike Carroll
Casey (Technician) was very professional and explained good habits for homeowner. I learned a few things from Casey that I will change in my day to day haits. I would recommend this company to everyone looking for a reputable company that does excellent work.
MC “MC”
Crawford installed both my AC and Furnace units this past August. In early October, the first time I had to use the furnace, I noticed a popping sound. I called Crawford, and they came out to look at it. As a result of their inspection, they installed a brand new furnace and took away the one they originally installed because the manufacturer wanted to look at the defect. They came out, made the exchange with no hassle, and they were quick to turn things around. This is the best utility company I have EVER worked with! The sales person, James, is very responsive, accommodating, helpful, and very knowledgeable, as were the techs who did the install, and I would highly, highly HIGHLY recommend Crawford Company to anyone looking to replace their AC or Furnace! They absolutely ROCK!!!
Malia Dunn
Casey was amazing to work with. He takes the time to explain things and makes me feel comfortable with out options. We would recommend Crawford to all our friends.
Emily B
4 phone calls placed requesting an estimate for a shower installation. None of my phone calls were returned, despite being told on my first attempt that Crawford has a policy of returning calls within 24 hours. My efforts were over the course of 2 weeks. Disappointed.
Greg Scalf
Casey was prompt, professional and honest. He completed the work quickly and informed me about the furnace and it's features. He was conscientious about my house and the condition he left the work area. I was informed of warranties on existing equipment and the job was completed with the warranty met without any hassle whatsoever. I will continue to use Crawford for all of my HVAC work.
Tammie
Can't say enough good things about our experience with Crawford Co. Communication was excellent and the work performed was professional and timely. Chris and Chase were awesome to work with. Will definitely be using Crawford for any need that arises in the future. A very big Thanks.