Trouble Free Plumbing Heating & Cooling Inc.

This was the first time I have used this company and I will use them again. Josh and his co-worker did a great job!

Josh came through again! Floor drain was not draining and needed replaced. Also the kitchen drain needed replaced. Josh and his co-worker completed both tasks in just a few hours. The new drains function properly and look great! Thanks so much!!!

Skylar was my Tec. I had called the business after hours, 945pm, and got a call back almost immediately from Skylar. He trouble shot w me to determine if my furnace was a quick fix. Office called me as soon as they opened the next morning and Skylar came out to assess and repair my furnace first call of the morning. He was professional, knowledgeable, and explained things using terms i could understand. I purchased the All Star Savings Plan to help w costs in the future and for annual maintenance checkups for free! I recommend Trouble Free and Skylar for any of your HVAC/AC needs.

Jackson did an excellent job taking care of our problem today. He is always nice and explains what he did

This place was great when I had issues with my sump pump. It was to get it looked at and see if there were any issues. The problems were found and Josh was knowledgeable about what I can do and how I could go about fixing the problem. Very knowledgeable and respectful. Would recommend them and Josh for anyone going forward. Great service!

I had an emergency refrigerator water line leak late Saturday afternoon. I called for help at 5:40p, and he called me back 5 minutes later. He explained his last scheduled appointment was at 8:30p, and he could come after that. I couldn't find anyone else willing to come, so I mopped up water until he was able to arrive at 10:50p. I am soooo thankful and grateful Josh came to help! !!! He truly "saved my day!!" He was so kind and helpful. I highly recommend them to everyone! Thanks again Josh!!

Great job, fast service, friendly and helpful with my questions.

Trouble Free came to our home & checked out the furnace system & made sure that it was working properly for this winter season. Very professional & knowledgable.

Chris was friendly and professional from the get go. He explained everything that needed to be taken care of and answered all questions that we had in detail. He took care of the problem in a short amount of time. Trouble Free is lucky to have him!

Had an appointment over 3 weeks ago to have 3 faucets replaced. Used a vacation day to be home. Got a call that week to confirm my appointment and what needed done The day of the appointment, they sent out an HVAC tech who said he was there to look at my furnace. I told him they were supposed to send a plumber and he just tells me ok then...I'll let the office know and they will call you. 3 weeks later, I still haven't heard back from anyone. I was hesitant about calling this place due to the bad reviews and horrible reputation but nobody else was available. I'm really disappointed with this garbage service. Still waiting for them to call me. If you want some real profess and reliable work, call Illini Plumbing!

( Water Softner Bypass)
Josh was very explanatory of the job he was gonna perform, the price, and the break down of price. He wanted me to be be able to make a well informed decision as far as if I wanted to move forward with the services.