Kustom Heating and Cooling

We had our HVAC system installed by Kustom Heating and Cooling. They also install state of the art radiant heating systems, which we have at our house. We've worked with them since we built our current home in 2010. Excellent craftsmanship, plus integrity. It was almost at dinner time tonight when I realized that our home was too warm and a casual inspection of the AC condenser revealed that the line going into the cooling coils in the house was at air temperature. Frankly, when I placed the call - Kustom offers 24 hour service - I had expected them to say that the earliest they can come out would be later in the day after. Who knows - considering how warm it has been, perhaps even several days later. instead, we received a call back immediately from Brandon. I explain to him what we our situation. To our surprise, he said he could be out there soon. We are staying cool! I fully recommend Kustom Heating and Cooling. This is the first time I've ever called for service at much later in the day when service was dispatched at a cost that was so reasonable. This makes an enormous difference.

Jon R. from Kustom Heating & Cooling came to our rescue when our new thermostat was not working at all. He quickly discovered the problem of incorrectly connected wiring and fixed it. He was so very nice and helpful and described the problem and what needed to be done. Our home is now nice and warm during this cold spell and we will look forward also to a comfortable home when the weather becomes hot and humid. THANK YOU Jon and Custom Heating & Cooling for coming to our rescue so quickly.

Best wishes from Hermann & Dorothy Pigors

Daniel was very professional, showed up for emergency call as promised. Work patiently and thoroughly until the problem got fixed. Waited to make sure the system was running smoothly. I will highly recommend him and the Kustom heating and cooling.

Could not be happier with our experience. We had furnace and air done on 2 properties in the same week. Very professional, on time, and top notch work. Highly recommend

Technician Daniel G, Daniel was polite, efficient and professional. He was a complete pro, extremely knowledgeable and courteous, and took the time to fully explain everything that he was doing. Kustom Heating not only knows how to provide great technical service and preventative maintenance but also excels at providing exceptional customer service.

Most helpful, honest, thorough, and friendly compared I have experienced in a VERY long time! I was ready to believe that integrity in business practices was dead, but they showed that some companies still work with honesty and their word means something.

Jeff K. was thorough in explaining options and details. They improved our space by optimizing the installation. Would highly recommend Kustom for all HVAC needs.

Don't need a visit for estimate. Should have been easy peazy for 80,000 btu furnace intall and new plenum. Please don't waste my time with interview or estimate in house.

Eric is knowledgeable, professional and very thorough. I would highly recomend him!!

Brandon definitely gets 5 Stars. My husband passed away so I now needed to ask Brandon questions on taking care of filters, thermostat upkeep, etc. He was very accommodating and explained every thing so I could understand.