Kustom Heating and Cooling

As a long term customer, Kustom has never failed to give outstanding service. As a participant in the annual service plan, Ken arrived right on time today for the furnace inspection. He was very professional and kept me informed of the status of my furnace as he was doing the inspection and cleaning. I found the new feature being offered via e-mail feedback on what was performed along with photos being of great value for a person who knows little about furnaces. Kustom has some great technicians, Ken being one of them! Thank you Kustom!

He was absolutely outstanding! I have been utilizing servicemen in this house since 2011 from three different companies and he is the youngest - and the best. I just switched to this company, signed a contract and they are going to install a furnace for me this fall. Brandon saw things that no one else had seen, and he took the time to do a far more thorough job than any of the others. And the price is more than fair. I'm sold!

Brandon done the job in a super way because he is a super guy.

Knows the business.

Only HVAC company that called back when my furnace went out on a Saturday, very professional and courteous service, very honest about the problem and did a great job of letting me know my options for repair. Would definitely use again.

I have use Kustom for several years now and they are by far the best in quality and customer service. I really like the immediate call back and the added features by sending text or email alerts to the client. Will continue using Kustom for all my HVAC needs. Several technicians have stopped by for service and every single time is the same great customer service and quality results.

My Technicians Name was Dan S. He was great - Did what needed to be done, did not try to upsell me on additional services or expensive add ons, told me what I owed and scheduled me for my spring tune up. He also promptly sent an email with photos showing the exact status of my furnace - and exactly what he did - which was great. I Highly recommend.

Ken was amazing! He spent a very long time cleaning all the parts of my AC system and made sure it was in tip top shape! He wore shoe coverings and a mask the entire time he was inside my house. He explained everything to me and made some great recommendations. I've never had an HVAC person be this professional.

Technician knows our system well. He is an excellent troubleshooter and repairman. Thank you.

Mike R. just left from Kustom Heating and Cooling. I pay a monthly maintenance fee so that when they come out and clean/service my A/C or Furnace, there is no charge. He gave me honest advice about my A/C unit needing to be replaced soon and I believed him since it's the same A/C unit that came along with the house when it was purchased in 1997. Mike R. is very easy to talk to, friendly and approachable and frankly, I trust him and the company. Old school honest hard working people who do good work and I believe charge fair prices. I continue to highly recommend Kustom Heating and Cooling for maintenance and unfortunately, my 25 year furnace will need replacing next year so I expect to start shopping with Kustom.

Jake was very efficient and explained the work he was doing thoroughly. We appreciated his suggestions especially the surge protector that he installed for us. Even though we chose Kustom due to history of old friendships. We continue to look to you because of the service level your technicians deliver. Thank You for the excellent service!