Kustom Heating and Cooling

Had Kustom Heating & Cooling out for first time ever for a service call.
Ken S. was extremely honest and a total professional. I would trust Kustom with any of our heating and cooling needs.
THANKS Ken

Drew was awesome - timely, knowledgeable, and professional. Thank you to the Kustom team!

Tech was on time, communicated well and was a wealth of information about every part of the service visit.

Our A/C broke at the worst time with the heat index being well into the 100's. I called Kustom Heating and Cooling a little after 8 am and was able to set up an appointment for that night at 8 due to high volume, which was understandable but also better than any other company I called that told me the earliest they could be out was the next evening. I was shocked when a little before noon Jake called to say he was on his way. Kustom Heating and Cooling also texted me a picture of Jake so I knew who to expect as well as a tracker to see where he was so I knew when to expect him. I really liked that touch and it helps knowing who to be on the lookout for. Jake was extremely professional and knowledgeable, walking me through what he did, what he found, and what the different options were to get our air back up and running. We were lucky that it was a minor fix and Jake had us up and running in 20 minutes. I am extremely impressed with Kustom Heating and Cooling and especially Jake who was the service tech. I highly recommend this company for all of your heating and cooling needs, they truly were amazing!

Jake was earlier than expected, very pleasant and fixed our furnace . I called custom heating and cooling on Friday and they came out the same day they did not have the part ,called me first thing Monday with the price and ordered the part and by Wednesday afternoon Jake was replacing the part . I 100% recommend Custom Heating and air they are professional and very reasonable.

I've used Kustom for years for A/C and furnace maintenance tune ups. They do a phenomenal job. They might not be the cheapest, but when you consider what they do, they are a definite bargain.

Having my first experience with Kustom for a service on my furnace I was pleased at how accommodating they were and even came early. The technician was knowledgeable and thorough. Fair price for a great first experience. Update : I have had them back again for my maintenance program and again .. DID NOT DISAPPOINT!! Jake rocked the maintenance and my two units never looked so clean.
Aug 22:
Had my second service with Dan when my thermostat went out. He was again professional and fixed us up right away.
More companies need to follow their model. Still very happy with Kustom !

October , had a minor adjustment needed to my system and Called Kustom for a service. Left a non emergency message Sunday and promptly got a call 1st thing Monday morning. Appt was set and Brandon showed up on time and had my furnace working quickly.
Third service person I have had the pleasure of working with since I started using this great company. Great Job again Kustom Hearing !!

My husband and I are extremely appreciative of Kustom! Last week, overnight, between the hottest 2 days of the year, our AC gave out. I called Kustom as soon as they opened, and Heather was able to get Dan out by noon that same day for a 30-minute fix. With a 4 month old, it was pretty urgent we get the AC fixed quickly, and both Heather and Dan came to the rescue. Thank you so much!

Jeff and crew were awesome. They showed up exactly when scheduled, took their shoes off when entering house. They are very professional, worked quickly and efficiently. I recommend Kustom to everyone!

Ken S. was the best! on a scale of 1-5, he's a 10! Friendly, honest, a man of integrity. Easy to talk to, explains everything clearly. He was the BEST. Ken S. was the best! on a scale of 1-5, he's a 10! Friendly, honest, a man of integrity. Easy to talk to, explains everything clearly. He was the BEST. When it's time for me to replace my system I want him to be my HVAC technician! While all of the techs have been great over the years, he is by far the BEST.