ICON AIR

Purchased a house where Icon Air installed the HVAC system. A year later decided to do a regular AC maintenance:
- AC drainage pipe runs through the whole house with at list three 90 corners and there's no access to the pipe to clean the clog.
- No "trap" was installed to prevent clogging and easy maintenance
- No access to the drainage pipe

Very-very poor quality.

They should use their name as I CON Air

Submitted request for repair, Received a call from dispatch tech would be on site in less than 1 hour, Tech arrived diagnosed problem left got part need returned in half hour issued fixed tech was Jordan M. Outstanding service Thank you Icon Air

I had a problem with my HVAC heat / cool control and some how had a low temp stuck on hold. It was very cold so I called the company I bought the new house from and said, "Help, it's cold." They gave me the name and number of ICON Air. I called the number and not 10 minutes passed when a HVAC man named Brian was at my door. He was so helpful and professional. I called the number back after Brian left to let the company know how thankful I was. This is what I call 5 star service. I will be using ICON Air from now on.

Inattentive drivers!!!! They turned in front of us where they didn’t have the right of way and almost wrecked into my van with my kids. If I had not been paying attention to slam on my breaks, I have no doubt there would’ve been an accident with injuries. When I confronted the driver he said he was sorry and wasn’t paying attention. If they’re so inattentive that they can’t drive, I’d hate to see the damage they cause working on an a/c system while being inattentive. That’s reason enough for me to NEVER use this company

Really bad service, I have warranty on my AC system and I have been rescheduled twice because they have other "paying" jobs to do. Both of the times the guy either showed up late or didn't show up so I had to call the girls in the office. I do not recommend using their services.

Pat was our servicemen that showed up .he was very considerate and listened well he solved our problems quickly and went above and beyond to make sure that we were happy before he left the house.

Keyon is the man. Super friendly and very knowledgeable. Thanks a ton for helping.

Very quick and friendly. Brian was fabulous! Would definitely recommend.

Driver cut us off and then flipped us off when we went by very unprofessional and sad to say the least

They seem full of themselves and not only undersize units on new homes but are sloppy with their work.