Moncrief Heating & Air Conditioning

I am still reeling in shock from the repair quote they gave me. No breakdown of the charges to show labor, parts, sales tax, nothing but one huge amount on a blank page. They also added a diagnostic charge which doesnt even make sense since I already told them what was wrong and which part to replace. In recent years I have seen these prices go way beyond reasonable. This is price gouging in my opinion and I will not trust Moncrief for my heating and HVAC service again.

I hate to give a 1 star review, because the service was fine.

The prices of this company are so outrageous!! I needed a part switched out on my HVAC unit. I paid $323 for the technician to come out and diagnose the issue.

I was told we needed a new part and they would send an estimate over.
The estimate for was $1440!!! I asked for a breakdown and was never provided with one.

When I looked up the part online, I could buy it for $471. That is almost $1,000 worth of labor, and the estimate said 1.5 hours of labor.

That’s over $600 an hour just to swap out a part!

I called a competing company in the area, and they quoted me $659 for the part AND for the labor! Had a great experience with them for almost $800 less!

Definitely call around before going with this company if money is a factor.

Filled out their online form and heard back from Leaf Guard right away. They tried to sell me on their product which I did not ask about. I wanted downspouts installed. They said Moncrief sends them leads. I never heard from Moncrief. Not only did they NOT help me, they wasted my time with a spam call from another business I was not interested in. Bad form. If I could give a negative 5 stars I would.

The gentleman who came to our home was punctual, respectful & professional. I have been travelling a lot this week and Moncrief was able to adapt to my schedule and get our unit fixed. Not the cheapest company around however worth an extra few bucks.

Moncrief Heating and Air is the best service company we have ever worked with concerning our home. Their professionals that come out are top notch, especially Barry who has cared for our home for over 10 years. Their response time if we are having a problem is prompt. They always call when they are on the way and the staff is so courteous and helpful. I highly recommend Moncrief!

Excellent service. We had Moncrief replace our furnace in February and they did a thorough and professional job. We had a separate issue with our AC this week and they put us on the schedule quickly and fixed the issue quickly and cleanly. Would highly recommend.

I had Moncrief come out to make sure everything was OK with my AC unit, they were right on time, found some problems, communicated well with me, and took care of the issues immediately. They wore dust covers on their shoes whenever they came into the house. Overall they were great and I was very satisfied with the service.

We've had Moncrief servicing our HVAC system for years, including replacing 2 AC units. Their service guys are always professional, considerate of our property, and both thorough and efficient. We get heads-up alerts and calls when they're on their way as to not waste a lot of waiting time!

I contacted Moncreif to service our AC which was not blowing cold air. They scheduled service the same day, diagnosed and made the necessary repairs quickly and handled our warrantied parts. We’ve used Moncreif a few times and they’ve never disappointed.

I’ve been very pleased with Moncrief over the last few years. The annual Total Comfort Service Plan has saved me hundreds - maybe thousands - of dollars, not to mention countless hours and headaches. Super quick to respond and always very professional. Highly recommend!