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TE Certified, Electrical, Plumbing, Heating & Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cynthia M

Dalton came to install an electrical outlet in a closet. He did a great job - quick and clean. Thank you TE Certified for meeting my electrical needs!!

On 6/28/2023 JR came to install a pot filler, hook up stove and refrigerator and help with sink pressure. He was awesome! Very professional - took care of everything in a timely fashion - he was fun and personable and made me feel like high quality work was done! Thanks JR!!!

Sandra Brooks

I required air conditioning services because the unit was blowing hot air. They offered a great Spring AC Check for 59.00. After Dalton did an excellent job of assessing troubleshooting and then collaborating with his manager; he gave me an estimate of the probable cost to correct the problem. The price was right and he began the work. He and the other employees went to work on getting the problems resolved. The other two gentlemen were equally as qualified. Dalton was professional, knowledgeable, respectful and courteous, an asset to the TE company. I will request him if I should require further concerns with my AC System.

Thank you Dalton

Tanmoy Date

We had an EV car charger installed by Wilson and DJ. The whole experience was great. They were extremely professional and knowledgeable and did an amazing job with the install! We’re extremely happy with the results and highly recommend them for any electrical work! Thank you, Wilson and DJ!

Brandon

6/08/22, Update: TE Certified did what was right and corrected their mistakes and because of this I deemed it was necessary that I did "Like That" to 4-Stars.

Initial Review:

I was charged $1,600 minus a $230 discount to Install a Tesla Level 2 Charger next to my electrical panel. Please read below so you do not make the same mistake I did by "Paying Too Much":

I Just recently moved to the state of #Georgia in March 2022 and few months after arriving here I purchased my first #Tesla (vehicle arrives in mid- June 2022) which I then hired TE Electrical to #install a Tesla Level 2 Wall Charger. Unfortunately, a few days after they completed installation I found out from my fellow #EV neighbors, co-workers and friends I was overcharged $1000 to install the Tesla Level 2 Wall Charger next to my electrical panel. TE Electrical had the odacity to charge me $1,600 (minus a $230 discount equates to est. $1,400) to install the Tesla Level 2 Wall Charger (I repeat) next to my panel box in my garage, see attached pictures. This price "does not" include the $500 I already paid Tesla for the Tesla Level 2 Wall Charger; now my total final price equals $2,000.

I highly recommend to do your due diligence and try to get at least 3 to 4 estimates prior to hiring any electrician.

Lastly, the electrician did bait me on a price of $1,600 and then professionaly upsold me a $230 discount; Final price $1,400 and then told me if I did not accept the offer that day I would lose it and then he began to professionaly upsell me on the fact that TE Certified Electricial is a highly reputable company for #Tesla and showed me on their website. I soon found out that this is a very easy installation process so please do not listen to any TE Electricians until you have other estimates, because this team has some great sales persons.

I REPEAT: MAKE SURE TO RECEIVE 3 TO 4 ESTIMATES FROM OTHER ELECTRICIANS PRIOR TO MAKING YOUR FINAL DECISION.

#wallcharger #tesla #installation #estimate Electric Car Charging Stations

Jason Price

This is fundamentally one of the very best companies I have ever had the opportunity to do business with. I cannot say enough about their courtesy, their timeliness, their communication, and their professionalism. Everything about my experience with them was above board. I had to replace my entire electrical panel, they did the job in time, at a great price, and with great integrity and detail (Kyle). Unfortunately, we had a bit of an issue with my HVAC system after the change and my AC stopped working on a hot July day. I called them at 10:30 PM on a Saturday night during a holiday weekend, somebody was there to answer the phone on the second ring, a very pleasant person (Jennifer). I explained what was going on, and Jennifer had a service manager (Russ) call me back within 20 minutes. We troubleshooted over the phone and we agree that we will talk in the morning. 7 AM the next morning Kyle texts me and says he can come first thing in the morning and he’s here within an hour. Mind you this is Fourth of July holiday weekend. He comes out spends about an hour troubleshooting and we get everything fixed. This level of customer service, integrity, care, for the customer is almost nonexistent in this world today, but seemingly ingrained in the DNA of TE Certified Electric. This is literally one of the best experiences I have ever had with a company and I cannot recommend these folks enough.

Lori Plummer

Our AC went out on the hottest day of the year! I called TE in the evening and was amazed that the office answered AND let us know that someone would be out the NEXT DAY! Service was fast and everyone at TE from the office to the service technician was so friendly and professional. Thomas was extremely knowledgable and spent time to make sure all of our issues were resolved and our questions answered. Repairs were done on-site, same day, and we had cool air blowing within the hour. Beyond satisfied! Thank you!

Urban Steez (urbansteez.com)

Jason was awesome. I had a house with an old dishwasher hookup. He came in saw what was needed and went to work. Gave an affordable and fair estimate. Honest and a complete professional. I had a great experience with TE certified. Highly recommended.

Van Hmung

We had a huge water issue under concrete and we decided to repair with you… we were hesitate to start working as the fee was not up-to our budget. Nick and Jon came to repair and they did excellent job at their work, and they gave us great communication with respect and humbled! We could now feel good about our water line and we thank TE, especially to Nick and Jon&Kevin(manager) for giving us best service.
I will strongly recommend TE water pipe lines service! Great job TE.

Douglas Belcher

Luis was our installer and this guy was very professional and got done with the project within the stated amount of time. He assessed the project and gave me 3 options to choose. After the work was done he walked me through what he did in layman’s terms. This is the 3rd time I have used them and I’m happy to recommend them to any and all of my friends!

Phalla

🚫🚫🚫Update: 07/07/23
With all due respect, your calls are recorded and this serves as proof that your company can’t be trusted and you guys are willing to do anything to save your reputation. You guys, for a fact did not complete a leak detection at all, not even before damaging my home. I will use all of this in court to prove my case. Your company ripped me off, damaged my home further, and took my money. I wrote an honest review and your company is covering up the very bad service you guys provided me in addition to over charging me.

Initial Reviews

This company scammed me out of money. They did not do the leak detection before quoting me a price. So they did not know what to fix which resulted in the service not being done. I still had a leak after they further damaged my home. They did not make things right instead they attempted to cover up their wrong doings. I DO NOT RECOMMEND THIS COMPANY. THEY RIP PEOPLE OFF. The field technicians were very rude and unprofessional. The manager RYAN EDGAR was rude and mocked me and made me cry. He yelled at me and belittled me because I am not from America. Very bad company to work with! Call the BBB to report them!

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