The A/C quit running, called at 10AM (Saturday) an appointment for a tech to come out was scheduled from 12 - 2, tech was there at noon. He diagnosed the issue and took care of it. Professional, efficient service. We have a maintenance agreement with Comfort Control so the cost was very reasonable.
Had a great experience learning about new air conditioner units. The communication with the rep and me was great. Steve was very professional, wasn't in a hurry, answered all of my questions and there was no pressure to go with Comfort Control.
Installer was prompt knowledgable and professional . he uncovered some problems that went undiagnosed by the first tech. He was able to fix the new problems but this calls into question how thorough the first three service calls were. All the techs have been bright young people, on time and communicated well. Our system is 13 years old and was installed by a different company who replaced a 5 year old contractor grade system and eventually went out of business. I am sure this was not a routine job and luke was prompt in showing me where the new problem was located and was able to repair it instead of a new and costly copper line run. We have been under their preferred care program and it is well worth it.
I've been a customer of Comfort Control since last year when I signed up for their annual maintenance package. They do a great job and they think of the little things that make a big difference. First of all they send me a text and a picture of my technician when he's on the way to my house, which I like. They also put on disposable shoe covers before they come in so as to not dirty my floors. When I need to purchase any kind of equipment, which I did this particular time, I get a discount because I'm on their annual maintenance package. Highly recommend if trying to choose an HVAC company.
We had a technician by the name (Vu). Mr. Vu was at my home in a timely manner. Very professional and knowledgeable. Informed us what was wrong with the air conditioner and fixed the problem. We were very pleased with the service and are now cooling down. We hope we can continue our service care with Comfort Control. We are new to Georgia and so far have had great help.
The job is complete and they did a great job. Everything was done in a timely matter. The crew were very professional. Time was taken to explain everything they did to me. I will definitely use Comfort Control H/A for my future heating and air needs.
Comfort Control has always provided excellent service. They make it out on time and provide me a diagnosis and estimate before anything is done. As a distant landlord to rental properties in Georgia they are an excellent partner in keeping my tenants comfortable.
Got to meet Steve 7/2. He showed up on time as always and got right to it. Steve was a pleasure. Knowledgeable, polite and courteous. Every time I meet one of these techs, I get an education and learn something about HVAC. I can't say enough about this business. I literally tell everyone I know about their outstanding level of service. Keep up the good work, Comfort Control.
Thanks so much to Steve for being prompt, professional and for of course fixing my A/C. Comfort control is awesome and has great customer service. I called after hours and they listened and sent someone next day. Sign up for the membership it's worth it 👍
Steve was awesome. Rearranged his schedule to fix us up! Explained everything in detail and completed the job in a timely manner. Would recommend to anybody who needed ac service.
Frank Atkinson
The A/C quit running, called at 10AM (Saturday) an appointment for a tech to come out was scheduled from 12 - 2, tech was there at noon. He diagnosed the issue and took care of it. Professional, efficient service. We have a maintenance agreement with Comfort Control so the cost was very reasonable.
Diane Stow
Had a great experience learning about new air conditioner units. The communication with the rep and me was great. Steve was very professional, wasn't in a hurry, answered all of my questions and there was no pressure to go with Comfort Control.
Harry Case
Installer was prompt knowledgable and professional . he uncovered some problems that went undiagnosed by the first tech. He was able to fix the new problems but this calls into question how thorough the first three service calls were. All the techs have been bright young people, on time and communicated well. Our system is 13 years old and was installed by a different company who replaced a 5 year old contractor grade system and eventually went out of business. I am sure this was not a routine job and luke was prompt in showing me where the new problem was located and was able to repair it instead of a new and costly copper line run. We have been under their preferred care program and it is well worth it.
mark chambers
I've been a customer of Comfort Control since last year when I signed up for their annual maintenance package. They do a great job and they think of the little things that make a big difference. First of all they send me a text and a picture of my technician when he's on the way to my house, which I like. They also put on disposable shoe covers before they come in so as to not dirty my floors. When I need to purchase any kind of equipment, which I did this particular time, I get a discount because I'm on their annual maintenance package. Highly recommend if trying to choose an HVAC company.
Michael Perez
We had a technician by the name (Vu).
Mr. Vu was at my home in a timely manner. Very professional and knowledgeable. Informed us what was wrong with the air conditioner and fixed the problem. We were very pleased with the service and are now cooling down.
We hope we can continue our service care with Comfort Control. We are new to Georgia and so far have had great help.
Thank you
Suzanne
Camille Mancuso
The job is complete and they did a great job. Everything was done in a timely matter. The crew were very professional. Time was taken to explain everything they did to me. I will definitely use Comfort Control H/A for my future heating and air needs.
Stephen E. Fyffe
Comfort Control has always provided excellent service. They make it out on time and provide me a diagnosis and estimate before anything is done. As a distant landlord to rental properties in Georgia they are an excellent partner in keeping my tenants comfortable.
H Fleming
Got to meet Steve 7/2. He showed up on time as always and got right to it. Steve was a pleasure. Knowledgeable, polite and courteous. Every time I meet one of these techs, I get an education and learn something about HVAC. I can't say enough about this business. I literally tell everyone I know about their outstanding level of service. Keep up the good work, Comfort Control.
Chanelle Smith
Thanks so much to Steve for being prompt, professional and for of course fixing my A/C. Comfort control is awesome and has great customer service. I called after hours and they listened and sent someone next day. Sign up for the membership it's worth it 👍
carsonfields1
Steve was awesome. Rearranged his schedule to fix us up! Explained everything in detail and completed the job in a timely manner. Would recommend to anybody who needed ac service.