J&R Heating and Cooling

Just recently had a new Rheem heat pump system & hair handler put in my house. I am extremely pleased with the system, the service and professionalism I received. Very good price and great warranty. My system works flawlessly so far and they even programmed my Nest thermostat for me. My house has a crawl space that sometimes gets water in it from the rain. Robin and Joe were able to schedule me an appointment on my only day off despite all the rainy days Georgia has had lately. J&R is probably one of the best small hvac companies around and the reviews speak for themselves. Thank you so much.

Joe with J&R is the only person we trust with our HVAC and our only recommendation anytime someone asks. We love that he is available when needed, is efficient, helpful, and knowledgable. Robin is great about scheduling our service calls and always helpful!

I had an issue with my air conditioning shutting off daily. Another company serviced my unit and I still had the same problem. I called and J&R Heating and Cooling and Joe came out the same day. He diagnosed the problem but had to pick up the part. He wired my system in a way that allowed me to still have air until he was able to come back the next day. He showed me exactly what was wrong and explained it in detail. He even mentioned a coupon that I could use to save me some money. He was very honest and professional. I will definitely use him again.

This company is AMAZING! I am not one to leave reviews but I had to help get the word out. I have an older unit that I have been trying to get to hang on for another year or two. Joe has been able to make that year or two turn into even longer. He was able to identify the issues where others have failed. He is so personable, honest, trustworthy, and most of all does not give up trying to diagnose the problem. I will use this company as long as possible.

Several months ago, we had our roof replaced and immediately aftwards our upstairs AC unit went out and we had a really strange noise going on in the wall when the unit would run. We have a warranty company so we called and had someone come out to look at it. They first said the condensing unit was very dirty and needed to be cleaned as it had weakened the motor and that MIGHT solve the problem. I paid for a chemical cleaning (as they suggested) and it powered up and they were on their merry way. That same day, we realized it was still not cooling. We had the company come back the following day and they realized the freon was completely empty and believed there may be a crack that was exposed from all the dirt and grime being removed. They told me they would need to replace the condensor AND the inside unit as they were on the R22 system which was being phased out and the coils were bad as well.

Long story short... they wanted a few Ks to replace it. I wanted a second opinion. They told me the coils were totally fine but the condenser still needed to be replaced and there were many other issues. Again, they wanted a few Ks for that! The conflicting assessments just had me more frustrated so I thought I needed to talk to at least one more company. That’s where J&R heating comes in!!

Joe came over and I told him of my concerns. He did a thorough inspection and did things like test the now empty Freon line. He knew I had 2 other high end replacement bids and could have easily sold me on a similar path for replacement. He did not! He was sure the Freon line had been hit when the roofers did the replacement and that’s why we had the noise and the sudden loss of Freon. In moments he found the line that had, indeed, been hit by 2 nails!!! He only had to cut into the drywall ONCE and had the exact spot! He repaired everything for under 1k (Freon is far more expensive for r22). We have had no issues at all since! The AC has run flawlessly all summer so far.

Our family is grateful for his thoroughness, skill, and honesty. We will eventually need to replace 3 units (all on the R22 system) and his company will be the ONLY one that gets our business! Thank you for helping us out and being a person of such wonderful integrity!

I left a voicemail about an emergency AC repair at 6:30pm, and got a call back within two minutes. He went to the house within another 45 minutes and solved the issue quickly and efficiently. Good pricing too! I will definitely use this company again in the future.

Top Notch !!! I don't say that much... Joe is knowledgeable, and honest ... He was on time, Diagnosed the problem quickly, and got my old unit blowing cold air again.
This was the first time J&R Heating and Cooling serviced my unit, I'll be sure to contact them in the future.

Very prompt response to our calls. We have used them for a repair as well as a replacement. I would highly recommend this company because the guy, Joe, is great! The work has held up. And the prices have been lower than anyone else around.

There is no need to call anyone else for your HVAC needs. Joe has you covered. Knowledgeable and very honest, Joe will explain to you exactly what is wrong and will find solutions faster than others. We have used Joe for 10 years and he services our office as well. We have recommended him several times to people that have not been happy with their HVAC company.

Mr Joe is FANTASTIC!! He is a reliable professional, and great about only fixing what needs to be done and not upselling anything. He is prompt and thorough. We will always continue to support him