J&R Heating and Cooling

Highly recommend J&R! Joe came out to look at our furnace and showed us how to troubleshoot the issue if it happens again. Gave us great advice and was very helpful! We will definitely be using them going forward.

Met up with Joe and told him we need a complete HVAC system, furnace and A/C. He discussed a lot of details, but in a way us non-tech people could easily understand. Didn't try to up-sell or pressure into a system that we didn't or was out of our price point. The next day we received a detailed proposal with some options of changing efficiency or seer specs. We agreed on a system, scheduled a day when it wouldn't be raining and Joe and Mark showed up on the button and did their thing.
Job was done clean, fast and professional and we would absolutely recommend them to friends and neighbors!

J & R Heating and Cooling is the only business we will use for our air conditioning and heating needs. We have never dealt with a more friendly, knowledgeable, and honest company.

This past July, we had Joe install a 16 Seer system at a very reasonable price. Not only is the system heating and cooling our house much quicker and easier, it has saved us 50% on our gas bill! That is HUGE savings! Thanks, J&R!

Joe is wonderful and had a quick turnaround after diagnosing my AC issue. He walked through each product that was offered and made sure I was aware of all the details. Robin did a fantastic job at communicating to me regarding my scheduled appointments. I highly recommend J&R!

Joe and the two guys working with him did a wonderful job replacing my HVAC system! They removed my old equipment and put in a new Rheem gas furnace and air conditioning unit. It now has a larger return plenum and a wide media filter. This new system heats and cools much better than the system I had. They also replaced my old thermostat with a programmable thermostat.

I received quotes from 3 companies based on Google ratings / reviews, and I chose to go with J&R because the price he quoted was great, and he didn't try to push anything on me that I didn't need.

I was very impressed with the finished product. You can tell these guys take pride in their work.

Joe has been servicing my HVAC in my home since it was built in 2006. The annual service agreement covers both AC and heating equipment.

J&R company is very professional. They work with your schedule when making appointments. Robin will call if you forget to schedule if you have an annual agreement. There has been time I forget and I will receive a call to see when I would like to schedule my maintenance.

Their pricing is comparable to other companies of the same business and very reasonable even for repairs.

My AC stopped blowing when a new thermostat was installed. I called J&R and got Joe. He asked me a few questions about what happened. Then he actually walked me through the troubleshooting process! He said there’s no need to pay for them to come out and inspect since it’s probably just a fuse. With his help I quickly found the blown fuse. He spent about 15 minutes on the phone patiently explaining the steps. I now have AC again.
I will continue to use this company. Give them a shot.

Excellent service. Reasonably priced. Joe is very knowledgeable and professional. Explained the problem and what needed to be done to fix it. He did not try to sell me a new system. Will definitely call for any heating or cooling issue. Highly recommended.

Update after install below.

TL:DR: second to none!

So far, only have received a quote, and have had some bumps in the road in replacing my AC, as mine is so old, the dinosaurs are laughing their buns off. Either way, Joe was very prompt in responding, came out in blazing heat and humidity, took measurements, explained why it wasn't a simple repair situation, and even went over the basic process with me. Joe is extremely personable and understanding.

I have also dealt with his accounting person (Robin) who quickly got our quote sent to us. She's been great as well, doing all she can to get our home back to being cooled again. Considering it has been rough for us financially as of late, she has been a breath of fresh air versus the highly aggressive companies, who made us feel like cogs in a wheel on an assembly line.

The warranty offered is leaps and bounds better than the many other quotes I received from other services (2 years parts and labor, 10 years parts). I have faith, now that we are going ahead with the install, that the end result is going to be just as good if not better than I expect. Prices are much closer to my estimate than other quotes as well. I have no doubt in my mind when I update this review upon completion, my 5 star rating will not change, and I'll have nothing but high praises to sing.

Update: As promised, here is an update. And as I fully expected, the 5 star review remains unchanged. I am further praising the "Joe and Robin" team as more than I expected. Joe was extremely prompt, courteous and professional. It was very clear that he could do a system install in his sleep. Whatever you need, a quick checkup, service, or replacement, don't let the fact that they are a smaller business compared to the competition means you will get a lesser quality job. From the get go, Joe is extremely detailed and meticulous in his execution, checking his work over and over, verifying and testing everything. He is very honest and not the "car salesman" type I noticed when I requested quotes from competitors, a couple of whom tried to sneak something by me.

Joe and Robin have a customer for life as long as I am living in this area, and will be the first place I recommend for anyone to go.

Thank you both, from our family. Thanks for keeping us cool!

Joe to the rescue. A/C stopped. I found J&R through Google. Read the reviews. Called and Joe came out the same day. Joe was exactly the man the reviews raved about. Superior customer service, professional, efficient - I could go on and on. Do yourself a huge favor if you are ever in need of A/C help, call Joe. I promise you won't regret it. Thanks again Joe!