Excellent and efficient work by Cody to get my A/C up and running for the season. He did a thorough inspection and quick troubleshooting to solve a minor problem. Very glad I called Dobbs.
Dobbs HVAC was recommended to me by my contractor when I needed to replace my old HVAC system during remodeling. I was put on the schedule in a timely manner. When Keith came out to give me a recommendation, he did a thorough review of my home including heat load measurements, checking out my attic and windows and basement. In the process he gave me recommendations to save money on my power bill, which I have since implemented. The technicians who did the install were polite, worked hard the whole time they were here, and left things cleaned up after they finished. I couldn’t be more pleased with my new system and my lower bills. I also use Dobbs for routine system checkup twice a year, which the office calls to schedule automatically. Tracy is so friendly and on top of things. The one time I had to call on the weekend, the phone was answered by a real person right away, and a technician was able to talk me through how to take care of my issue (which was mainly due to my not being familiar with the system). I highly recommend Dobbs HVAC.
This is a great group to work with! We've had a service contract with Dobbs for several years, and we've always been pleased with their service. In particular, I like that they take the time to explain how the system works and what's not working. They answer all our questions. Keith and several different techs have come out, and they have all been great to work with. I have and will continue to recommend them to friends and family.
Great experience! Everyone was extremely nice, very responsive and worked hard to solve my AC problem. I left a message and Tracey called back immediately. She went out of her way to help and was very reassuring and kind. She was able to send a technician the same day. Johnathan arrived right on time. He was very polite, explained everything and was very knowledgeable and thorough. I greatly appreciated the excellent service! Would definitely recommend!
John came out who was super professional and friendly. His knowledge of my system and repair advise was impeccable. He took his time to look over everything and explained in great detail. I didn’t feel bombarded with information or pressured to make a swift decision. I’ve been using this company for years now and can confirm their reliability and amazing service.
This was my first major home crisis (broken AC). Technician Brad was on time, professional and knowledgeable. Thank you Dobbs Heating and Air Inc! I just found my new HVAC service provider.
The Dobbs team are top notch. Keith (the owner) came out to provide an estimate, and we built a custom system to suit my needs. Their prices are fair, and the team members were all very professional. I'd recommend them for anyone looking to get real solid service, at a good price.
There was an initial miscommunication that led to Our first appointment being cancelled and a no call from the service tech. After I left an honest review, I received a call from Keith (the owner) personally, apologizing for the error and that they'd love to make it up to me. Through no fault of their own, the process has extended weeks, but I'm now on a first name basis with their staff and Chris came to service my unit today. As a small business owner, I'd like to think I have a good idea of how customer service should be, and Dobbs has exemplified that. Chris was great, Tasha was great, Keith was great, and I'll be recommending them to anyone in need of service.
Extremely pleasant experience having worked with Dobbs. Right from first contact, I started developing confidence and it was absolutely certified by the work contracted between us. I will recommend this setup to all to try them when any help is needed in their specialty, very knowledgeable, presentable and reassuring that good, straightforward technicians are out there if you are looking for one.
Beauregard Cronin
Excellent and efficient work by Cody to get my A/C up and running for the season. He did a thorough inspection and quick troubleshooting to solve a minor problem. Very glad I called Dobbs.
E Griffith
Dobbs HVAC was recommended to me by my contractor when I needed to replace my old HVAC system during remodeling. I was put on the schedule in a timely manner. When Keith came out to give me a recommendation, he did a thorough review of my home including heat load measurements, checking out my attic and windows and basement. In the process he gave me recommendations to save money on my power bill, which I have since implemented. The technicians who did the install were polite, worked hard the whole time they were here, and left things cleaned up after they finished. I couldn’t be more pleased with my new system and my lower bills. I also use Dobbs for routine system checkup twice a year, which the office calls to schedule automatically. Tracy is so friendly and on top of things. The one time I had to call on the weekend, the phone was answered by a real person right away, and a technician was able to talk me through how to take care of my issue (which was mainly due to my not being familiar with the system). I highly recommend Dobbs HVAC.
Nathan Word
This is a great group to work with! We've had a service contract with Dobbs for several years, and we've always been pleased with their service. In particular, I like that they take the time to explain how the system works and what's not working. They answer all our questions. Keith and several different techs have come out, and they have all been great to work with. I have and will continue to recommend them to friends and family.
Highly Recommend.
L J
Great experience! Everyone was extremely nice, very responsive and worked hard to solve my AC problem. I left a message and Tracey called back immediately. She went out of her way to help and was very reassuring and kind. She was able to send a technician the same day. Johnathan arrived right on time. He was very polite, explained everything and was very knowledgeable and thorough. I greatly appreciated the excellent service! Would definitely recommend!
GoCrazy Clan
John came out who was super professional and friendly. His knowledge of my system and repair advise was impeccable. He took his time to look over everything and explained in great detail. I didn’t feel bombarded with information or pressured to make a swift decision. I’ve been using this company for years now and can confirm their reliability and amazing service.
michelle mansfield
This was my first major home crisis (broken AC). Technician Brad was on time, professional and knowledgeable. Thank you Dobbs Heating and Air Inc! I just found my new HVAC service provider.
R D
The Dobbs team are top notch. Keith (the owner) came out to provide an estimate, and we built a custom system to suit my needs. Their prices are fair, and the team members were all very professional. I'd recommend them for anyone looking to get real solid service, at a good price.
Clark Berry
There was an initial miscommunication that led to Our first appointment being cancelled and a no call from the service tech. After I left an honest review, I received a call from Keith (the owner) personally, apologizing for the error and that they'd love to make it up to me. Through no fault of their own, the process has extended weeks, but I'm now on a first name basis with their staff and Chris came to service my unit today. As a small business owner, I'd like to think I have a good idea of how customer service should be, and Dobbs has exemplified that. Chris was great, Tasha was great, Keith was great, and I'll be recommending them to anyone in need of service.
Karen Neal
The Dobbs techs are always prompt, courteous, thorough and professional.
gheas ahmed
Extremely pleasant experience having worked with Dobbs. Right from first contact, I started developing confidence and it was absolutely certified by the work contracted between us. I will recommend this setup to all to try them when any help is needed in their specialty, very knowledgeable, presentable and reassuring that good, straightforward technicians are out there if you are looking for one.