Clout Heating & Air

The service I received on the last visit was absolutely terrible. I never received an estimate to repair my system nor was I told what was wrong with it. This is after the second service call to fix the same problem I had initially. The attempt to fix it didn’t work the 1st time. Then an installation tech showed up unexpectedly after I’ve cancelled the appointment. He also did not give me a quote for installation. The service techs were very nice people but my problem was never fixed nor was a resolution given with any estimate. The worst is that I called requesting a second opinion which is listed on their website. I had No follow up or call back from customer service after an appointment was given and a NO SHOW. Then I was brushed off. The person answering the phone didn’t know the name of any tech managers or cs manager nor did she know phone number to main or corporate office. The worst customer service I ever received.

Scheduling regular HVAC maintenance was easy and they were able to get me an appointment within a week! Happy with the service and value!

Clout has been a great company for my investment property and I have consistently been happy with the results and professionalism. Brad is an awesome technician, I cannot recommend him or Clout more!

Promptly came out and gave us a price and then promptly performed the install. Very high quality workmanship and great decisions on how and where to install lines wiring and equipment

Chase was great! He called ahead of time and was even early. He checked the furnace and the HVAC quickly and efficiently and was extremely professional! I was able to make this appointment yesterday and the customer service rep that I spoke with was also extremely friendly and efficient. All in all, a great service and extremely affordable.

I can’t say enough about the Clout team. We had tried several companies for a tricky mini split issue without any luck. An electrician finally recommended Clout after hearing good things from his own clients and happy he did. Clout was super quick to respond and immediately sent out two amazingly professional, patient, and knowledgable techs who resolved the issue within 2 hours. For me, Clout is now the go to for anything hvac in the ATL area. Dont waste your time with others.

Staff was exceptionally nice and explained everything in detail. The technicians were prompt in getting to the appointments within the scheduled maintenance window. They were professional and very knowledgeable of the work they were performing.

The price and quality of the initial installation was fantastic. Also, they are very attentive on the service side. Brad was at our house yesterday and did a great job fine tuning the system. And, to make matters even more impressive, Brad smelled natural gas outside of our house and was able to help us diagnose and fix a check valve crack. I definitely recommend this group of folks.

Update 2: Wadi has been coming out to service our unit for the last year and is fantastic! Super responsive, asks about needs and issues, and makes sure everything is running as best as possible.

Update: continuing on in our service venture with Clout and I expect we'll be life long customers at this point! Brad has balanced our system once and come out to service it during a separate appointment -- both times we couldn't have been happier with the results! We noticed an immediate (and HUGE) difference when Clout came out to balance our a/c system, as we were having trouble getting cool air upstairs in our house and our summer service left us with the peace of mind that our system will keep running smoothly as we enter the hottest time of year. Again, between service, kindness, and knowledge -- A+ in our book (or, worth every Star in a google review).

My partner and I finally fulfilled the dream of buying our first home, only to discover that we had to completely change out the air ducts due to damaged asbestos tape. This was a panic-inducing task as first-time homeowners. After a few different quotes and a bit of research, I found Clout Home Services.

Preston and Brad came out the same day I contacted the company and were able to access the older home (it's a 1960's split-level) and determine what needed to be done to increase/improve the airflow and air quality in house. They both were very kind, honest, hilarious (much needed when dealing with home-construction anxiety), and extremely knowledgeable. They also knew we were dealing with a tight schedule with other contractors and were able to get in the next week to install the ducts.

Outside of the fantastic job they did with the ducts, I'm also very grateful for their patience and communication. I've had a lot of questions about this entire process, as I want to understand the basics of HVAC systems so we can take care of ours. Brad and Preston have gone above and beyond in terms of communication and clarity. I can't recommend Clout enough and look forward to working with them again in the future. I have so much more peace of mind going into this home now, and much of that is thanks to Clout, and their skill, knowledge-level, and communication.

All too often contractors show up and do nothing. Brad was the tech that serviced my HVAC issue. He was on time, professional, and did the actual work to evaluate what was needed for the service repair. If you call Clout for service ask for Brad 👌🏾