Clout Heating & Air

Great company. I really like all the technicians I have encountered. Very professional. They did a complete install for me and I’m very pleased with that decision.
And, there are also some scheduling issues and the filters for my particular unit never seem to be in stock. It takes a while to get proper filter.
Overall 👍🏼 thumbs up!

I recently noticed a mold/mildew smell coming from one of our floor vents and my wife and daughter were having allergic symptoms and so I called Clout to setup an initial appointment. They gave me a window between 12-5 for someone to come 2.5 days later for an air quality assessment. On the day they were supposed to come, it got to be 3:30 so I called to check on the status and see if the tech was still coming or if we needed to reschedule. I was told that the tech would reach out to me with an ETA. This did not happen. At around 5:10pm I called again and Clout told me "sorry, we think we will have to reschedule". I said okay, can we reschedule for the next day? I was again told that the scheduler would call me to setup an appointment and again I heard nothing. Here we are 4 days later and still no communication on if/when they will be able to come. I understand if you're busy or if you're having staffing issues, but the communication was about as poor as it could possibly be. Luckily another local HVAC company was able to come out the same day, diagnose the issue, provide a proposal, and perform the work, all before Clout even found the time to call me back to setup an initial appointment. I'm still waiting on the call back. Would stay away from these folks as there are other local companies that are more prompt and provide much better communication.

Listening to the guys from Clout talk over the job during my initial consultation, I knew they heard my concerns about air flow in various parts of my house and were working through options for how to improve things. They gave me the best rate of the quotes I gathered, and 0% financing. They got me scheduled and were able to complete the job of replacing all my ducts within about 6 hours. I am SO looking forward to having cleaner air, improved heating/cooling, and peace of mind that my air system is now working more efficiently. I definitely recommend this business!

Hired them a year ago to install a new HVAC system. They seemed friendly and thorough, plus their prices were comparable with the other companies that provided quotes. After install, they had to come back multiple times to fix things that were missed on install day. Their excuse: "it was a hot day." My ceiling was also damaged, which they told me they would repair. The ceiling is still damaged, and they even called me two months ago to let me know they had hired a new contractor, and it would get done. I called today to schedule a service, which is included in the purchase of my system, and check on the status of my ceiling repair, and now my number is listed as "spam." As I said, they are friendly (Zach was always nice and competent), but I'd rather have accountability and reliability. Sucks it ended up like this.

Have been using Clout Heating & Air ever since we bought our home in 2021 and have nothing but positive things to say. They are always very responsive and very helpful. They have my best interest in mind and I never feel as though they are being anything but genuine when servicing my system.

Paid $180 for a diagnosis of our ac problem which was great! However the following appointment, (to actually deal with the issue) - nobody showed during the scheduled day. I was ensured the tech was running behind, but ended up waiting all day for nobody to come. There wasn’t a cancelation email or phone call. The dispatcher never sent anyone. It was a complete waste of almost $200 & a whole day of waiting.

I replaced my very old centralHVAC system with a new central heat pump system. So far it has been great.

Clout was responsive, thorough and professional throughout the process. They left each day with everything clean. Zach headed the crew daily and he was great.

Highly recommended!

Called at 945a for an A/C issue and Brad arrived a few minutes after 10a. He diagnosed and fixed the issue in a timely manner. Great value for the timely service received. Will be using again!

Chase was great - timely, knowledgeable and helpful. Friendly demeanor and have only had good experiences with the Clout team. Ryan and his team are awesome

Clout Heating & Air technician Brad Fisher came out to do a site visit for a commercial property that we may be signing the lease on. Brad was very professional, punctual and thorough. He even gave us a courtesy call before and after, which we truly appreciated.