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Estes Services Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tracey Farmer

Fray, Jared W, Ruben, and Byron were very professional, polite, and prompt. They worked quickly and effectively. The double unit installs went quickly and work great! They showed me how to use the thermostat and explained the paperwork to me. They also cleaned up everything and even vacuumed the floor! I felt very safe with them here and they were very respectful. They were a great working team!

Carla White

Brad and Brandon came to my home the next day promptly on time. They installed a new Furnace HVAC system so efficiently, then showed me everything I needed to know about the new system.
My did went to school with the Estes Family and we have been loyal customers since the 1950’s. Family owned and still loyal employees and customers!

Ron Snodgrass

The tech called before he arrived and performed an inspection on our furnace per our service agreement. He was courteous neat in appearance and wore boot covers to protect my carpet. He was knowledgeable and met my expectations. I was satisfied with the service call.

Andrea Wright

From my first phone call for service to my (rather bad news) of needing to replace my ac unit Estes employees have been outstanding! Jeramy , Justin & my expert installers Fray & Ruben thank you for making the difference!

E M

Jered M, Trevor, and Carlos arrived promptly to install entire HVAC system. They were professional and friendly. Got the job done quickly. I highly recommend Estes!

Bill

Brandon and Carlos were very polite and professional. They installed the AC system in a timely manner and answered all my questions. Highly recommended!

Christine C

I wish that I can give negative review such as -100 stars. I purchased my house on middle of October 2017 and Estes Services installed new HVAC system at my house on end of October 2017 (Paid $18,888.00). And I moved into my house on early November finally. Since I had service contract and warranty on the system w/ Estes, I had no worry on my HVAC system at all. On August 11th, First summer after I moved into my house, I've notice water spots and cracks on my ceiling. I went up attic; notice condensate were every where under HVAC ducts still dripping under HVAC handler. Called Estes. They came, saying my attic was causing problems and took off. Had hired 3rd HVAC company. Found that my HVAC was not properly installed and leaking. Estes's manager came to my house. He finally admit that they made mistake. they will replace with new Ducts and correct the issues yet Estes would not repair the damage done to my house. They insist that touch paint water stains on ceiling will take care of everything and they will do it with their own people. I had to bring other contractors. Damages were bigger than I ever imagined. 1.Mold were growing in my attic and one of bed room. 2. Many of ceiling light fixtures were not working and water were sitting on from wet insulation. 3. Estes installed broken barker in eclectic panel and left burned maker. Since Estes were not fixing any of the damage they created at my house, I had to use my home owner insurance and my own expanse to get rid of mold. My Thanks giving and X-mas holiday were gone. I am still living with paint peeling ceiling and fighting with home owner insurance to help me to paint the ceiling. I informed Estes the damages; emailed to everyone at Estes including Sam Estes (owner of the company). Estes's manager, Glyn Strickland promised that he will replace ducts, vent boots and plenum with new, send his electrician to check all wires, issue one year install warranty from the date they came out to repair (12/26/2018), issue one year service contract. So far nothing has been reserved. do not use this company!!!

Estes installed new HVAC system on Late October 2017. I moved into my house on early November 2017. It was winter time and I was mainly using heater. When the city inspection person came to my house, there were no condensate on ducts since condensate was creating with AC only. Inspection person passed inspection without realizing the system was licking. On August 11th 2018, I discovered that the HVAC system was licking and not installed correctly.
I just reported and verified about Estes' claim (about my home owner insurance's statement on this situation) to my home owner insurance company. My home owner insurance had no contact with Estes so far. However, I was told that now Estes will have to answer all these expenses to repair damage at my house and the false statement in legal matter.
It has been 7 months since I reported this problem to Estes. Estes is dis-earnest and not being responsible on their mistake. I gave them enough time to fix their mistake but instead of fixing their mistake, they are lying now. What they did to my life and my house is not acceptable at all.
This people are so wrong!!!
After all this, instead of fixing the damage and repair/correct the HVAC system, they decide to lie on public!
Do not believe any comment they made - it is lie!!!
State Farm never told Estes that it is not their mistake. I verified this with State Farm! Do not believe their lie!!!

Aaron Wise

Had a great experience with Justin Hancock on the scope of work and fast proposal on replacing my furnace. Tyler and David did a thorough and clean job on the install and answered all my questions setting up the new equipment.

Sandra Bazarian

Estes has been taking care of our furnaces this year and has done a great job. They are very detailed in reviewing what they checked and what they found as well as any recommendations they may have. We trust their service and are fortunate to have Hunter as our maintenance technician.

tonomora brooks

Technician was great from beginning to end and very professional. Will definitely use Estes for A/C maintenance needs.. Jennifer was very helpful and knowledgeable with a great attitude 👏🏾

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