Estes Services

Jennifer was very cordial and polite with scheduling my appointment. Her kindness is greatly appreciated. She explained what I will expect from the technician when he arrives.

Marcus and Patrick were very helpful through the process of buying our first HVAC unit as new home owners. Always on time, gave proper notice before arriving, never left a mess, knowledgeable about the job. Highly recommend.

We had a water heater and a complete Carrier HVAC system installed at 3186 Paces Mill Road. The crew arrived approximately on time. Everyone worked diligently and all of the work was completed within the same day. I would compliment the water heater installers but I do not know their names. Juan and Bryan did all of the work on the HVAC. The only break they took was for lunch. They were nice, considerate, and thorough. We sincerely appreciate having everything done in one day. We have used Estes for years and we will continue to recommend them.

In March we worked with Collin Michael, Comfort Analyst, Estes Services on replacing a Water Heater and HVAC system. This was very expensive for us and potentially challenging from a coordination effort. Collin was patient with our questions, and very open about "Pros" and "Cons" for us to consider, We employed Estes to perform these services. Everything was done in one day at our request. Collin was always available to answer questions as we moved along. We were very pleased with Collin and other Estes employees that work on this project. We highly recommend Estes Services.

We have been customers of Estes a number of year, and we were very pleased with the recent service to our AC unit by Jason and Dominic.
I also want to compliment Darryl for troubleshooting the problem we were having with our AC unit. Darryl was very helpful answering all our questions. I like to thank Sam who came out and explained our options. The entire Estes team was wonderful.

Techs Jason and Dominic were very professional and knowledgeable of the installation of 2 dedicated HVAC ducts to alleviate stress off of my system. The consultant Jason was also very helpful and honest in diagnosing the repair needed to help my system. Estes has been great since installing the unit in 2017.

Tyler and David performed a Heating and AC installation for us on 03/29/23. They did and outstanding job. The old system had to be removed. Everything looked very neat when finished. They did a thorough job checking out all features of the new system. We are extremely pleased with the job. Would strongly recommend Estes and especially Tyler and David.

Hector and Damey did a great job installing our new system! They were very professional, friendly, and answered all my questions! So glad we chose ESTES!

Called Estes to let them know I needed 2 power outlets installed in my new kitchen island. I also needed an electrical outlet/box installed under my sink for my garbage disposal, and my oven/microwave hooked up. (The power & wires were already there and ready. I needed an electrical box/outlet attached to wires)
The technician came out, separated the wires that were already there & said they were ready to go. ?!? Yeah, I know they're ready. I needed you to install an electrical box using the said wires. He said he didn't have the equipment to connect anything. So basically, he came out to separate wires for me that were already there & was charged the $89 service fee. I'm convinced they send their techs out with an empty vehicle! Why ask what is needed to be done in your home & not equip your techs with it?

Patrick did an amazing job! He was very professional and went above and beyond what I was expecting for a water leak repair. I highly recommend Estes Services and hopefully you'll be as lucky to have Patrick work with you as we were.

The technician, Trevor Smith, was very efficient, professional and friendly. I have the utmost confidence that he did an excellent job in servicing my HVAC units. He spent time with me explaining recommendations on how my units could work more efficiently. I highly recommend Estes and Trevor Smith.