Winter Haven Air Conditioning, Inc

Tim diagnosed the problem quickly and efficiently and had the necessary parts to get my AC back on track. Many thanks for your help. I know I'll be using this company for all my future issues with my AC. I would much rather have a family owned and operated company take care of it than the big business. Super satisfied, great job!

I am editing my review to state I am not the home owner I am a tenant. We have had Winter Haven air come to our rental home several times over the past few years. Although I have had issues with this company they have strived to make things right. Super fast response time after hours! They arrived in minutes.

4 pm panic - A/C suddenly gave up the ghost. But thanks to the good people at Winter Haven Air Conditioning, their repairman Tim was at our door one hour later and sorted it all out. Fan motor was out but thankfully the condenser is still alive, so total bill "only" $425. Tim was awesome: courteous, on the ball, helpful.

John Marchetti of Star Realty,
I have utilized Winter Haven Air Conditioning, Inc. for services to our rentals for more than 15 years with great results. Because of their good business practices, I am responding to an incorrect review left by not a homeowner, but a tenant. The tenant complained that the A/C was not keeping up. Winter Haven A/C was called to inspect the A/C system. (8/21/2018). Upon inspection of the air conditioning system and ductwork in the attic space, the attic was found to be full of debris the tenants had placed in attic space. Winter Haven A/C’s technician took pictures of debris and the evidence of a rat infestation that had destroyed the ductwork. Winter Haven A/C presented me with the photos of the condition of ductwork that now needed replacement. The tenets were confronted with the fact that they had contributed to the problem, and the homeowner now had to foot the bill for replacement of ductwork. I had the Tenant's call TECO for their Energy Audit which was inspected on 10/2/2018 by Energy Analyst Mike Rhoads. His recommendation was this property qualify's for their Weatherization Program which was schedule for November 6th, 2018. Therefore, Winter Haven A/C had nothing to do with any delay in repairing the ductwork. I have relied on their expertise, value and good business practices in which I knew I wanted to provide a rebuttal.

I usually don't post about businesses but I am so impressed with Winter Haven Air Conditioning... they are so honest and reasonable. We were almost screwed by other companies about services and prices. Our thermostat went out and one company (Cool Now) said the whole unit went out and it would cost $7000. WH AC fixed it for $150 (and they said our unit costs 3500 not 7000). Other companies (1hr Air) have come out to maintenance it and listed so many things that needed repair ($$$), when WH AC didn't. Our capacitor just went out and other companies would have said the whole unit would need to be replaced, and once again WH AC fixed it for $156. BTW the owner is a Christian... that speaks volumes!

Initially, I had an issue with the service. However, the supervisor came in and addressed it quickly at no additional cost. Now, it's been almost two days and everything continues to work fine.

Simply amazing! Emailed in the afternoon....got inspection and estimate at 830 the next morning. Inside and outside units removed and replaced the same day! That is the definition of customer service!

John Marchetti of Star Realty,
I have utilized Winter Haven Air Conditioning, Inc. for services to our rentals for more than 15 years with great results. Because of their good business practices, I am responding to an incorrect review left by not a homeowner, but a tenant. The tenant complained that the A/C was not keeping up. Winter Haven A/C was called to inspect the A/C system. Upon inspection of the air conditioning system and ductwork in the attic space, the attic was found to be full of debris the tenants had placed in attic space. Winter Haven A/C’s technician took pictures of debris and the evidence of a rat infestation that had destroyed the ductwork. Winter Haven A/C presented me with the photos of the condition of ductwork that now needed replacement. The tenets were confronted with the fact that they had contributed to the problem, and the homeowner now had to foot the bill for replacement of ductwork.
Winter Haven A/C had nothing to do with any delay in repairing the ductwork. I have relied on their expertise, value and good business practices in which I knew I wanted to provide a rebuttal.

Very friendly and professional. Would highly recommend this company as we were teated with respect and technician took his time to explain what went wrong. Will use this company for future issues.

We have sold our home now but we had used this company a few times and we were very happy with their arriving quickly when there was an issue and they were always very professional.