Duncan's Air Conditioning & Heating

Charged $95 to tell me I needed new ac system. When I said I wanted the advertised Trane 72 months interest free financing since first day of COVID-19 and had just been laid off they upped the price of unit several hundreds of dollars and was told "well that's not free money!!" Heartless company. Stay away. I was trying to shop local but huge black eye for Winter Garden businesses.

The service is the best. Our a/c system was completely updated. George was on time, professional, and extremely thorough. Our new Trane system works great. Love this company. Thank you.

I was having problems with my air conditioning system and found this service online.I must say that it was one of the most unprofessional service I’ve ever received. The tech that came out told us we needed a new compactor and after charging us $258 to repair that the problem was not solved .He then went on to charge us $505 for a new motor and stole our used compactor . I called the office to complain and was treated very poorly as if I picked up
The money .In less than a month I had to call another company to fix the same problem and was told they sold us a used part .Please avoid this company as they are dishonest and only interested in selling new units

Our part was covered under warranty yet they charged $299 for a ten minute swap out job. Oh and $35 for calling Rheem and checking the warranty. With a $79 service fee on top of that! After being in HVAC myself for 10+ years I would never try to pass that by on a customer.

Duncan came recommended from neighbors and I couldn't be more pleased. I would recommend them to anyone as well.

Wayne was very professional and knowledgeable about his work. His company is lucky to have a man like Wayne!!

Technician P.Brown was professional, respectful and knowledgeable !
He has great customer service skills.

The A/C Tech named Jacob did a very thorough
Job with the maintenance. He was on time, knowledgeable and explained what he was doing. Great job!

George was great! Fixed the issue in less than 5 mins. Definitely would recommend!!

This company was so delightful to work with. I called them out to my parents house (who are both elderly) because their unit was freezing over. I called on a Friday morning at 9 and by 9pm that night they had ordered the part, picked it up and came back to fix it for them. On a FRIDAY NIGHT! I was so grateful and Debbie was just wonderful over the phone organizing it all. I cannot say enough good things about our experience and it's no wonder they are rated so highly! Call them! You'll be glad you did!