Duncan Air was great to work with. They respond very quickly, have great communication, and make sure to explain things well. Our AC seemed to be out so we called and had someone out the very next day. They assessed the situation and were able to fix it. After that we had them service the system and it seems to be working better than before! Highly recommend calling Duncan!
Today's call was for our annual service. Wayne, our technician, was timely, professional & friendly. He asked if I had any questions and responded to all of them with patience and clarity. I purchased my unit from Duncan and have used them for all annual maintenance. I can honestly say that every experience that I've had with them has been 5 star. Prior to purchasing our unit, I had an issue with uneven cooling. Mark solved that and our home has been evenly cooled ever since. I highly recommend Duncan Air Conditioning.
My AC unit wasn’t running. I called Trane Corp and they gave me the contact information for Duncan HVAC. They scheduled me same day service during peak summer and our technician Wayne was excellent. He diagnosed the problem and explained what he would be replacing. The AC is cooling and working again.
I dealt with TJ, Crystal, Ernie and Isaac and they were all kind and professional. I felt very informed throughout the entire process. The technicians used booties to cover their shoes when coming in the house which was great! TJ was very knowledgeable and followed up once the job was complete. Very pleased customer here and I will definitely be using them in the future.
From my first conversation everything was professional and friendly. The price was very fair, they were on time and the technician was awesome. There paperwork was very detailed. I will use them again.
Personable service, very professional and reliable! They showed up to the appointment on time and the technician (George) even took the time to adjust the settings so it fit our business better. TJ was a great help and I am glad we called!
Our technician, Wayne, was very knowledgeable and happy to answer all of my questions. The repair ended up being minor but he was very thorough while inspecting the HVAC system.
Exceptional attention to Detail, professionalism, and performance matters to this company! Maintenance is key to maintaining the air quality control life span of the installation! So never ignore your regular maintenance program. Enjoy comfort in all weather. JLK
Mark and his team are great. Help with my new house and my in-laws house when the system went down. Came out same day put a plan into work and is getting us the help with warranty we needed.
I have used Duncan's for repairs and maintenance so far. All of the staff members that I have encountered have been professional, understanding and extremely helpful. They have made a life long customer out of me and I will continue to refer them to all of my friends and family. I will be replacing my AC system with them soon as well! Keep up the good work!
Jeremy Lowell
Duncan Air was great to work with. They respond very quickly, have great communication, and make sure to explain things well. Our AC seemed to be out so we called and had someone out the very next day. They assessed the situation and were able to fix it. After that we had them service the system and it seems to be working better than before! Highly recommend calling Duncan!
Len Trager
Today's call was for our annual service. Wayne, our technician, was timely, professional & friendly. He asked if I had any questions and responded to all of them with patience and clarity. I purchased my unit from Duncan and have used them for all annual maintenance. I can honestly say that every experience that I've had with them has been 5 star. Prior to purchasing our unit, I had an issue with uneven cooling. Mark solved that and our home has been evenly cooled ever since. I highly recommend Duncan Air Conditioning.
Fred Griffin
My AC unit wasn’t running. I called Trane Corp and they gave me the contact information for Duncan HVAC. They scheduled me same day service during peak summer and our technician Wayne was excellent. He diagnosed the problem and explained what he would be replacing. The AC is cooling and working again.
Jamie Rosbrook
I dealt with TJ, Crystal, Ernie and Isaac and they were all kind and professional. I felt very informed throughout the entire process. The technicians used booties to cover their shoes when coming in the house which was great! TJ was very knowledgeable and followed up once the job was complete. Very pleased customer here and I will definitely be using them in the future.
Carl Trainer
From my first conversation everything was professional and friendly. The price was very fair, they were on time and the technician was awesome. There paperwork was very detailed. I will use them again.
Edgewood Flowers
Personable service, very professional and reliable! They showed up to the appointment on time and the technician (George) even took the time to adjust the settings so it fit our business better. TJ was a great help and I am glad we called!
Lindsey Howlett
Our technician, Wayne, was very knowledgeable and happy to answer all of my questions. The repair ended up being minor but he was very thorough while inspecting the HVAC system.
Judy Klipsch
Exceptional attention to
Detail, professionalism, and performance matters to this company!
Maintenance is key to maintaining the air quality control life span of the installation! So never ignore your regular maintenance program. Enjoy comfort in all weather.
JLK
Ben McCoy
Mark and his team are great. Help with my new house and my in-laws house when the system went down. Came out same day put a plan into work and is getting us the help with warranty we needed.
Krista Spelding
I have used Duncan's for repairs and maintenance so far. All of the staff members that I have encountered have been professional, understanding and extremely helpful. They have made a life long customer out of me and I will continue to refer them to all of my friends and family. I will be replacing my AC system with them soon as well! Keep up the good work!