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Locke's Expert & Quality Service Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Larry Smith

I would definitely recommend this company. They show you everything they do. Step by step. This best AC business hands down. Prices are very good. You will not be disappointed.

King Olazabel

Very professional, attentive to detail, when you raise a concern to them they make sure that they get on it right away. Amazing people.

Laura Wetter

It's always been a pleasure working with Locke's Expert & Quality Service. Family owned company that always makes sure i'm good and comfortable. Thank you for everything you do!

Cori Neidzwiecki

The "technician" came out and within a 3-5 minutes was telling me I needed a completely new unit. He started off asking if I am thr home owner. Why should that matter? Just give me the quote for the repair. At first he showed md what was wrong (which I had told them when I called what the problem is and I told him the problem). Then he said he needed to go out to his truck to write the quote. Then he looked at the coils and told me those needed cleaned and the unit only had "about a year left". I told him that I wasn't going to get a new unit and just wanted the price to fix what was wrong. He said "at least $400". I repeated that back to him then he said "at least $500". When I pointed out he went up he said "well its going to be 463 to get this fixed." In a matter of minutes he went from needing to go to his truck to get how much it would be to a very exact figure. Very unprofessional. Crooked company

William Allison

I’m a landlord and have rentals in North Tampa. They’re an honest family run business. Vanessa, the coordinator, is very helpful and organized. I’ve met Harold the owner and he’s super friendly and reasonable.

Jose Lecaros

Recently got the air conditioning in my home serviced, and Locke's was very fast, and professional. Excellent work done. Definitely will return for any future a/c services. Highly recommend!

Richard Cox

I called Expert & Quality Service AC to do an annual service on my relatively new AC unit. The company I originally hired was out of business. I was so impressed with Harold and his assistant. They spent more time in my home than anyone ever has. They vacuumed the drain, cleaned the coils, charged the freon, trimmed the bushes from the outside unit and even put ant powder inside the unit to keep bugs off the electrical components. I have never seen a more conscientious and perfectionist type service person before. I immediately hired him to service the AC at my rental property and I didn't even go there (because i usually don't trust anybody and want to watch everything). Each time he charged my $75. That is the best value I have received in years. I absolutely recommend Expert & Quality AC to everyone i know who has issues with their AC.

Alicia Damiano

Locke's has come to our house now 3 times for 3 separate issues with heat and air. Each time they've been professional, courteous and taken their time to do the job right.

They are always super quick to respond, have a really nice woman who works reception/customer service who stays on top of requests and follow-ups, have great technicians (Alvino is the best!) who will fully explain what the problem is and not try and up-sell you on stuff you don't absolutely need, they will take their time to explain the situation fully and honestly, and are super fair with their pricing.

I highly recommend them and will be using them in the future!

Ali Snavely

Great service at a great price!
Within an hour of calling, Mr. Locke, Jr. came to our house and not only fixed our issue at an extremely reasonable and honest price, but went above and beyond, checking and cleaning our whole system so we wouldn't have problems in the future. He kept us in the loop about what he was doing and how much it would cost, gave us options about different routes we could take and advising us about each, and gave a price comparison with their prices compared to the "average" company. He was really friendly, knowledgeable, and thorough.

Mike Miller

Professional and prompt service. Fixed a problem created by a sub par air conditioning company. Give a fair snd resonable quote for two new systems.

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