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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Integrity Home Solutions Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Norman N.

Reasonable rates. Very professional techs. And their customer service accommodated my schedule. I had drain clean done. And a new water heater. I’m gonna be giving them a call this summer to change out my AC unit and my electrical panel.

Jennifer Garcia

UPDATE: Thank you Rachel for taking the time to make this right! The AC went out yet again not 24 hours after the 2nd maintenance person had come to our home within a 24 hour period. This third time Gabriel came out to our home and did a thorough inspection of the AC unit and was able to locate the issue. There was a clog inside the unit that was missed which he cleaned out and now the AC is functioning as it should. Rachel also offered to refund us for one of the previous maintenance visits and the third visit with Gabriel was no charge! The customer service we received after our initial experience truly lives up to the name “integrity”. Thank you again for making it right! We will also be using your plumbing services after the customer service we received.

Thank you Brendan for coming out and doing a more thorough job than the previous person from your company did. Our AC was not working (the thermostat would go blank and the air would shut off). It was the unit on the kids side of the room so we felt it was necessary to have someone come out right away (1am this morning!). The gentleman that initially came out this morning vacuumed out the pan under the unit and the air kicked back on. 150 bucks later. At around 9am this morning it happens again. So my husband repeats what he saw the gentleman do early that morning. The AC again comes back on. Around 7pm tonight shuts off AGAIN. So we call integrity to come out for a second time today. You would think that you wouldn’t be charged another 120 some dollars when they were literally just there that morning for the same issue. ANYWAY- Brendan was able to locate something that was not properly. attached on the outside unit. Something that was overlooked by the previous gentleman just this morning. Again…why did we have to pay another 120 on top of the 145 we just paid a few hours earlier? Regardless the AC is running now and the kids are comfortable. Brendan was thorough and I’m thankful he was the one called to this job. I appreciate your 24 hour services as a busy mama.

Kathleen Coyne

I always Recommend Tom. He is so thorough and just a pleasure to work with. He does a superb job maintaining my HVAC. I’ll always request to have Tom do my service. You are a lucky company to have him. Thank you.

Diane Haberman

Courteous and professional. This was my second time using Integrity and will use again. Steve knew what I needed and I am happy with the result.

castellariclan

I came home after a vacation with no hot water and my hot water heater leaking.
I called Integrity and I cannot say enough about the service. Both of my technicians Phernell and I believe he said he was Jerry were so professional. I’m very pleased with the service.

Jacob Abramowitz

Best experience I have had with an A/C company. Mason was knowledgeable and respectful. He explained to me the issue and made me feel confident that he knew how to fix it. Highly recommend requesting Mason to come out.

Miguel Gonzalez-Cortes

Kerry came out to check my hot water heater, 30 min later not only bib he find out what was wrong with it but had fixed it too. 5 stars all the way for Integrity but to Kerry as well. Will definitely use them again.

M ZABALA

I had elrectrical free inspection & work done by Terry Moore & Chris Lacey excellent!
They were very professional, kind, took the time to explain everything to, no presure, let me know each step they were going to do. even took the time to explain other benefits they provide & what a membership will consit of they cleaned up put furniture back for me which I appreciate as a sigle working mom w/ back issues. I got my electrial issue resolved in a 2hrs. I also schedule my plumbing inspection and A/C w/ Integrity.
They are now my go to Company

V B

After calling numerous other a/c companies on a holiday this was the first business to actually answer the phone with a human. I was immediately hooked up with a tech to be at my house within the hour. Jaime Ference my tech, immediately contacted me and let me know an exact time he would be here. He was not one minute late which I appreciate. He diagnosed my issue and explained what was going on. He had the part on his truck and was able to have me up and running within minutes. If I ever have a problem again I will use this business and request Jaime. I will also refer this business and Jaime to my friends that is how good they were.

Warren Hood

Thomas Hennessy did our AC maintenance. He was very knowledgeable, very professional and very cordial.
Definitely straight up in our discussions.
Facts and reviews of the whole process.
He is the man to have on your team

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