Encore Air, LLC Heating & Air Conditioning

Encore Air treated me very well right from my first phone call. The installers were prompt & efficient. Rich's attention to every detail was so noticeable. Rich & Matthew are a well practiced team. They stayed on task and I just knew they knew what they were doing. They were ever so tidy. Rich made sure that I understood my new Bryant system and I love it. Clearly Encore Air is a business based on respect and much integrity. Thank you dearly.

We had a great experience with Encore Air, we recommend them for your A/C needs. They were on schedule, courteous and professional. Highly recommend. UPDATE: 3 years later, the system is not working called Sunday morning, no callback. Called Monday morning, no callback (Labor Day) no callback. Called Tuesday morning, no callback. These guys are fired!!!!

I contacted Encore Air on a Saturday and by Monday I had a new A/C system installed that is working like a charm. Their website is thorough and informative with all the pricing information up front and with no hidden fees, James answered all of my questions promptly and completely, and the installation guys were great. My only regret is that I wish I hadn't waited so long to get a new A/C system put it, because my old a/c handler was full of mold and dripping with goo... Our new system is wonderful and my experience with Encore Air was seamless and refreshingly simple!!

I can not say enough good things about Encore Air. My 1st surprise was the fact the owner provided a quote via messaging thru the Encore Air website. Who does that today!! I felt his quote was reasonable and he was offering the quality of equipment I was looking for. He did not attempt to over sell me anything. His installers were on-time, very professional, courteous, and did a tremendous job with the installation of my new Bryant Heat Pump. I would highly recommend Encore Air to anyone looking for an honest reputable company. Thank you again James for the great service of your company!!!

We had a service contract with another company and they came out on a Friday morning to clean and check our 3 year old unit. After the technician inspected the unit he informed my husband we needed a new compressor because it was not working. It was working perfectly before the tech did any inspection but we were at his mercy....it was 90 degrees outside. He told us the job couldn't be done until Monday because they don't work on Saturday. My husband called and spoke with the manager. He was rude and very unprofessional. My husband finally ended up saying we would have to wait until Monday to have it done so we had to leave our home with two dogs and go stay the night at our daughter’s house. The next day, Saturday, I called Encore! The tech, Joe, asked what my problem was and I explained what happened. He immediately checked around for a compressor and called me back to let me know he located one and he would come out first to make sure we really needed one. He was here within an hour and found the power switch to the compressor was off. No compressor needed! He topped off the coolant and we were done! We have been living in cool bliss ever since! Thank you so much, Joe! We would recommend Encore for any AC needs. Professional, prompt, courteous, honest. Please beware of other companies that are dishonest and not willing to assist elderly people when in need. We were almost bamboozled but Encore came to the rescue!!

They might do a good job. I will never know because I still don't have an estimate. Online request was never answered, so after waiting half a week I called to request an estimate. James came out to my home to assess my needs, but then never responded with the actual estimate. It's been over two weeks since he came out, and I called several times each week. More than once I was told it would be sent that day. I have now wasted 3 weeks waiting for Encore Air just to give me numbers. A good company isn't any good if they can't follow through. Called another company and had a quote the next day.

My experience with Encore Air has been very professional in every aspect. The installation of the air handler & compressor was quick and more importantly; the service men were experienced & knowledgeable. We recently had Danny service our total system and he did a thorough job & was very polite & professional.

Encore Air installed my system on last weekend and I am very pleased with the service we received. They were prompt on arrival and got started right away. James the owner stop by the site as well. The installers were very pleasant and after the job was done the clean the indoor and outside areas. I would recommend Encore Air to a friend.

After some scheduling problems today I had my system installed. The installers were very knowledgeable, professional, and friendly. The pricing was very reasonable and the entire install took a mear 4 or so hours. What impressed me was the installer had me go into the attic and explained about cleaning as well answered all my questions.

After purchasing a new house in June of 2014, we did not expect the AC to die in October! However, Encore Air was at the rescue! Not only did they beat most competitors by $2,000 dollars, but had it installed the next day before most businesses could return their messages from the weekend! My wife and I really appreciated the kind and courteous service and the fact that they are a religious based company. When you have a quality company like this, its clear to see why you can pass the savings on to your customers!!