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Momentum AC Services Inc - St. Petersburg Reviews - 37

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ryan Carver

Carmen was excellent on communication and scheduling. Hanz is a pro tech in every way. What I appreciated the most was the clear communication regarding Hanz' arrival as well as Hanz' method of documenting all he did. I received pictures of the read-outs and what he worked on as well as a clear invoice detailing what was done + the cost. I would say their prices are reasonable as well. After using many other companies I think I have finally found one I will continue to use and tell my friends about.

Robert Johnson

I called this company out over a month ago due to some issues I was experiencing with a brand new Trane system that was installed by another company. I couldn’t get in touch with the original company that installed the unit. Momentum sent a very nice guy out by the name of Travis, Travis called the owner once he seen the issues and the owner recommended that I try and reach the original company due to I was still under my one year labor warranty. I finally was able to reach that company they came out and took care of all the issues. I paid Momentum AC a service fee of $70. About a week ago I noticed some condensation running from some ductwork and water coming into the home. I tried contacting the original company again but was unable to so I called momentum back out because I was told if I used them to repair anything that they would deduct the original $70 service fee from any charges. The same tech Travis came back out didn’t do anything I explained to him what the issue was he called the owner. Now get this the owner wants to know what type of unit it is when we have been over this and then he tells Travis to tell me the unit is the incorrect unit for my home it’s too big and getting to cold and that’s why it’s causing the condensation. I was never told this the very first time tat all. On top of it all the owner was expecting me to pay him another $140 I’m assuming for gas because nothing at all was done. I think this guy is really desperate for money and trying to rip customers off. It’s such a shame with so many dishonest people in this industry. I’ve experienced nothing short of a nightmare since I got this system installed and I truly thought this company would help but they turned out to be worse than the original company. Never the less I only paid them $60 because I didn’t have no $140. To be honest I was under the influence they would give me a fee and come back to do the work since they tech was running behind schedule and didn’t arrive to my home way after the quoted arrival time. Long story short the owner of this company in my opinion is a user and desperate to beat people out of their hard earned money. I will be moving forwards to contact Tallahassee state board as well as codes and the local state attorney’s office to make them aware of how he’s conducting business. BEWARE!

Marie Durant

Momentum AC Services installed my system about six years ago and have maintained it as well. The communication from the company is excellent, and they have been very responsive to any concerns I've had. I appreciate the good service.

dor haim

Fast, professional with fair pricing.
For your HVAC needs in Tampa-bay no need to look any further.

תמי דורון

My ac didn't work when I wanted to switch it to heating. I called momentum ac and they came right away, the same day and fixed my problem. They were very professional and charge me less than I thought it would be. I recommend them to my friend that had problems in her ac unit and they installed her a new ac in a very good price. Thank you guys for your service you are the best.

Kara Stefano- Cuello

Great people to work with. Answered every question we had, professional, kind and nicely cleaned up after themselves! Daniel was our technician and I would recommend him / them to anyone. Thank you Momentum Ac Services for making this process so easy.

tracie davis

Unless you are willing to be overcharged anywhere from $300-$500, do not use this company. They will try to say parts are not under warranty when they are and overcharge for those parts. We were charged $250 for a capacitor, that retails for a little over $20. When we contacted the manufacturer and we were told it was under warranty, this company refused to submit the cost and refund our money...stating that the line item on the invoice listed as only "capacitor" also included labor. Also, overcharged for freon, and something they could not explain for $375.00. Total bill just for a broken capacitor was $1260.00.
Beware of hidden fees.

Esme Bishes

Really helpful team, great value and speedy service. I've used them for service as well as a new install. I've recommended Momentum to friends and they've thanked me for the recommendation. Shout out to Katie in dispatch for her detailed explanations and flexibility!

Marcia Carlson

We were renters and the furnace at the property did not work(temp was going down in the 30s). Louis showed up and successfully tracked the problem and fixed it. He kept us informed of why and what he was doing at all times. Plus he was funny and competent in his work. Thanks Momentum. GC&MC

Kimberley Skowronek

Having had numerous issues over the past year with other companies and workers, I feel that a 5 star rating and more applies to Momentum and to CJ. As I had to take it upon myself to figure out the machine and issues it was having, I was able to explain my theory and it was well received. CJ was able to guide me through the more technical inner workings and possible issues, which to him, unlike the others, was an easy enough fix. I’m very satisfied with my service and will definitely recommend Momentum AC

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