Executive Cooling and Heating

I had a long -standing appt for the next day. They were able to juggle their schedule to fit me in a day early as I had problems with my schedule. Thank you!

Very good service with knowledgeable repairman and installers. Everyone is prompt and professional.

We first started using Executive a few years back when another company said we needed a new system. Executive found a small problem (ants in the capacitor) and made the needed repair.
We used them occasionally afterward, and we were assured they would let us know when it was time for a new unit. A few years down the road, we received a fair price, all was replaced, and we have them twice yearly for maintenance. The owner, Tom, came over several times when repairs were done on the old unit. He came over to quote the new unit, too. He's hands on, and fair. That's why they stay busy. We had a new tech today. Brian performed routine maintenance. He was polite, friendly, professional. A great new asset!

Charlie the tech was very professional, courteous and did not waste any time with his service!

I have had service contracts for my residence and rental property, and Executive has *always* been outstanding. Very responsive, professional and their front office is courteous and friendly. Top notch service. *Highly* recommend.

Great guy we request him to come next time

Quick, professional and fair prices. I would highly recommend them.

Executive is always our first choice for the past 8 years! Always courteous & professional. From the owners, to the office staff, and technicians. Thank you Scarlet, Tim, Rich & Josh for your help and 1st class service!

$125 just to come over here and then 129 additional dollars to clear the line
Do yourself a favor and pick some other company

4/9 revision: I was pleased once Charlie and Tom got out here. However we did end up having a miscommunication on one price point which to be transparent could have been a mix up on either parties part but still ended up with an additional 100 dollars being charged to my card that was unexpected. The quotes for a new system (not including duct work) was about 2-4k more than the rest of the quotes I received for a comparable system from other companies (4 seasons, Unique, Pinos). I do think they do probably excellent work, and don't mind paying top dollar for top quality. However just too many bumps in the process for me to feel comfortable paying that price based on my experience alone. Again probably just a case of Murphys law, but enough that I'm passing on using them for our home.

3/30 revision: changing review from 1 to 5 stars. I believe a good measure of an organization or person is how they handle a mistake. I received a call directly from the manager apologizing for the dropped ball, and before i knew it they had one of their top techs and even the owner out to my place, problem diagnosed and fixed in no time flat, and even got a nice discount and a couple perks. Tom and Charlie were extremely professional and polite. They helped me identify a few things as well as gave me a couple referrals. Had them quote us a new system so will update accordingly afterwards regarding competitiveness in price; but as far as quality of work now that I saw - 5 stars.

Do not call them for an emergency AC appointment. I tried and 16 hours later I get another delay. If it's an emergency call elsewhere.