Broward Factory Service

Joshua Baker was a joy! 4 and 5 hr. windows are hard, but he called to let me know when he was estimating his arrival. He was pleasant, knowledgeable, personable, friendly, and even scooped up my puppy to put her at ease. He was here to address a problem with the recently replaced fill valve in my toilet and I was so impressed that I requested him for my A.C. maintenance and will continue to request him in the future!

I've had BFS for 18 years and found them to be very reliable, knowledgeable, even the small items.
I had Josh Baker come to my house to fix and adjust the flapper. He was very fast, complete and even cleaned up when he was done.
When you find a good repair company you stay with them.
I would highly commend them.

This morning we go up to a hot house, we all know how hard is to be with out AC in Florida. Call the office this morning got an appointment for the afternoon. Joshua was very considerate to call us on the way here. He did the job great job in explaining what was wrong and fixing the problem fast an efficient. That is one of the reason I been with Broward Factory Service for over ten years. They are always willing to help the customers.

Joshua was here this morning promptly to fix dishwasher door spring that had popped from its 'string.' He was done in less than half hour. Was very courteous and personable. Thank you for being my choice contractor for my appliances for the past 23 years.

Joshua Baker from Broward Factory Service was here to repair a leak under my kitchen sink and also found a leak on the garbage disposal. Joshua was very professional and extremely knowledgeable. He repaired the sink leak and installed a new disposal which was covered by my plan. I love Broward and have used them for many years. They hire real professionals like Joshua who know what they are doing

Josh was one of the best service technician Ive had with Broward Factory in the past 20yrear membership. Any and I mean any repairs I need done where I have to call Broward for I will always ask for Josh. This is coming from a guy who normally always fixes things himself

Great customer service & their field technicians are very competent people.
Im sorry I didn't get the name of the young man who did the repair to our Evap coil but, he was exceptionally competent in his knowledge of the HVAC trade...

I'm in Port St Lucie and have had Broward factory service since 2015 and they have never let me down over the years. Highly recommend. Very professional business. Brand new AC and air handler installed the summer 2021 and did a great job. Anytime I've had something break that is covered they come out fix or replace.

Bought a new house and bought the home warranty. The first week the refrigerator stopped working and I had no hot water in the shower. The guy who came said I needed a cartridge for the shower and a part for the refrigerator. They said the part for the fridge might be delayed because of COVID. That was fine, but I would have liked to take a hot shower as soon as possible. After a week I began calling the office and kept getting the runaround. The shower cartridge should have been in stock since any plumber can get it. I made so many phone calls before I finally got someone to talk to me. He apologized for waiting on the shower cartridge and scheduled to come out. Guys came out and couldn't turn off the main shutoff valve. I had the water utility guy come out to check it later and he said they just needed a T-handle that you could buy at Home Depot. He even showed me it was working. I don't know why they didn't have this tool if they knew they would have to shut off the water! Anyway, they left without installing the cartridge and then later that evening I discovered I had no hot water at all! I don't know what they did to the hot water heater or if they turned something off. I ended up calling a plumber and just buying a new fridge from Lowe's. They took my money, wasted almost three weeks of my time, and fixed nothing. Needless to say, it was not the best experience for my first days in my new home. I wish I had never heard of this company and had just called a regular plumber from the beginning. I ended up having to anyway and I could have saved all this aggravation.

Joshua Baker from Broward Factory Services is a highly professional and intelligent repairman who fixed our stovetop in minimal time. Kudos to BFS for hiring him!