Broward Factory Service

Chris was the service tech and he was prompt, courteous, nice, friendly and informative. He even wore a mask and booties for his shoes at my request. The repair of the dishwasher was great as well. Great experience!

Very fast service my tech Josh Baker was very knowledgeable and professional highly recommend him Steve the manager called me back on a Saturday. This is why I have been with them for over 26 years

As a snowbird I returned to my winter home and found that when I turned on my icemaker I got no ice. The repairman was there within quite a reasonable time. He was able to identify the problem within minutes (a jammed ice maker door. Please note that I turn off the ice maker and water before I leave for the summer months. The repair technician removed the icemaker and reset the jammed icemaker door and all checked well. Soon I had ice coming out in good quantities.
Regards Ron

The service tech showed up on time and Diagnosed the problem with my freezer! Went above and beyond cleaned up when he was finished and made sure that I was satisfied with his repair. Very professional thank you Broward factory Service .

We have had a home warranty from Broward Factory Service for 3 years. We have full replacement coverage on our warranty but when our AC went out they told us we would have to wait a week in the summer heat with no AC while they attempted to get a part that might fix the AC unit. Their was no guarantee that waiting a week would fix the problem. Even thought we have paid thousands of dollars in annual home warranty costs we were forced to buy a new AC and spend another $5,000 for a new AC unit that should have been covered by the home warranty. They then installed the new AC unit wrong and after 6 days the AC went out. We called that morning and they would not send anyone to come look at the AC till the following day. We were left another night without air conditioning. The secretary that answered the phone was very rude to me and my wife. I have never felt so scammed and taken advantage of by a company in my life. I would not buy a home warranty or any product/service from this company ever again.

The Worst Company I have ever Worked with Will never recommend to anybody . The technician that came out lied about checking my filter in the air condition unit never showed it to me when i asked him if it was dirty he said no.I took it out when he left to check myself and it was dirty. He told me he was only working for the company for a month probably didnt even know were the filter was. As for what he did outside he never said what was going on. I paid again to this company my co/pay for no service again. Will never call them again even though I have a contract with them till the fall. Will be finding a new company to service my needs.

JOEY A. Was excellent caring person for the customer. Done right.

Broward Factory Service installed a new HVAC System in my home. They were on time and completed the job in a timely manner. They were very easy to do business with.

Able to replace fan motor for much less than quoted price. Office contact would not accept the fact that there was a problem and grudgingly sent a tech who did find a problem.

While fixing ice maker they broke the decorative front of entire ice maker. They admit breaking it. It state they can’t find the model # for the fridge so they are not responsible to fix it!