Certified Climate Control

CCC has always been great at going above and beyond to make sure we are satisfied. They have replaced 2 of our units so far, have been doing our annual inspections and have come on occasion for issues on our units. It has always been a pleasure to have them work on our systems and we are very satisfied with their work and customer service.

I’ve been with Certified Climate Control over 5 years. I had them in my previous home. But now everything is about the money. I had a power outage and the thermostat program defaulted to factory settings, hot air only came out. I called and was told that since it was an emergency call it would cost more, if I didn’t want to pay that I could wait till Tuesday, 5 days. Of course I paid to have it serviced immediately. I asked if someone could call to help me reset the thermostat but they said I needed a tech. The tech came, reset the thermostat and tried to sell me a $660 serge protector. I asked if that would keep the thermostat from defaulting to factory settings and he said no. I have a whole house serge protector so did not feel obligated to purchase it. The thermostat worked fine for a day and a half and then an alert came on and it started blinking red. I called again and was told I had to pay another service fee. I asked if some could call and this request was not responded to. I took time off from work and the tech came up. It was a simple scroll through the menu to shut off the alert. I did get really angry that I took time off and called the office, I lost it with the customer service tech and spoke to the manager who just kept making me feel I was wrong, I did apologize for using language but she was a real piece of s..t. I also had just paid $179 for a year of this type of service. They did refund me the last charge, but I know they wouldn’t of if I didn’t loose it. They told me this is the last time they would refund me anything. Nice people.

my ac tech was great. He made a minor repair and the part was covered under my warranty agreement I only had to pay for labor. I am so glad I use this company for my maintenance and I initial whole new system replacement. For 6 years now my ac is running strong. Thank you CCC

We are huge fans of Certified climate control. We have used them for our last two homes to great success. Service technician Anthony is fabulous and does a great and thorough job with our yearly maintenance. We highly recommend his service!

Give Joey a raise....and a bonus.thank you. Send him back

These guys are where it's at! From start to finish these guys were competent, professional, and customer service A+++! The price of our heat pump/air handler system was fair and the service was phenomenal! Had one issue a couple days after the install and they had a guy over almost instantaneously to remedy the issue. I wish all businesses could model these guys!

Certified Climate Control continues to provide excellent service. Replacing my A/C is not something i am looking forward to doing so making sure regular maintenance takes place is good. The nice thing is that the same technician seems to be assigned to my house so he is a familiar face, friendly and knows the system. I'm pretty sure CCC does this on purpose. Kudos!!

Update on 7/26/21 ‐ CCC continues to provide excellent service. Even when the air conditioner goes down and the reason is unknown, the phone support is great and very courteous. Of course I'm not the only one with an air conditioner, but the next available date was set and the technician arrived and was able to solve the problem super fast. Even with another issue that is slightly ongoing, CCC, is working on making sure that there are no hiccups down the road.

My tech Anthony was wonderful when he came to fix the air conditioning and if I could review just him, it would be five stars. He was efficient and courteous and got us up and running in no time. However, the company gets one star, so I'm averaging them to make this a three star review. I can't fathom how an HVAC company in Florida doesn't have enough repair techs where I had to suffer without A/C for two weeks. I have an extended warranty with this company and believed I had to use them to access the warranty which is why I didnt go with someone else. Really terrible customer service.

Had an entire new ac system installed last month. Every single person who works for CCC was on top of their game! From the girls in the office, the installers & the service managers, they were all on the same page. Super professional, attentive & actually cared about the design of the duct work / unit itself so you get the most air flow & efficiency from your unit. Since day one, they have not let me down! Can not thank David, Jason, Jay, Paige, Jennifer, Lucky, his helper & everyone else who dealt with us enough. AC companies are a dime a doze, you will NOT be disappointed with their services. They are honest & dependable. If you need any maintenance work done or a new unit installed, CALL CCC!

We've had two A/C units installed by Certified Climate Control and have been very satisfied with both installations. All installation and service personnel have been very courteous, professional and knowledgeable. We highly recommend Certified Climate Control. Just had our annual tune-up on our Daiken Inverter Unit by Josh and was very pleased. Josh was very thorough, took his time and was very conscientious. Thank you Josh!