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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Certified Climate Control Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Crystal Boutwell

CCC was super responsive and got someone out here same day! Anthony was friendly, informative, professional and communicative. He explained things really well, made thoughtful recommendations and worked quickly for the work that needed to be done. Anthony followed the COVID protocols his company mentioned before his arrival and tidied up before he left. Definitely recommend him and would absolutely ask for him if we need service or maintenance again.

Bill Wiegert

In January 2018 I had my residential HVAC replaced by Certified Climate Control. Including that installation and all maintenance service calls since them they have been nothing but professional. All services happen on the day and time promised. The technicians are always knowledgeable, courteous, and respectful. They always explain things thoroughly and always answer my questions. I recommend their services to anyone that needs their A/C system repaired or replaced.

Catherine Lee

Once again I have to comment on Certified. The commitment that they have to outstanding customer service is second to none!
We purchased a brand new system from them approximately 2 years ago and immediately knew we made the right choice.
Recently, after some in-depth testing, they discovered a very small leak in our system and a part had to be ordered. The team at CCC has kept me informed and up to date every step of the way -- letting me know when the part was ordered and keeping me advised of the status. I receive an update call almost once a week. No other company we've ever dealt with has been this responsive and they are on a completely different level than any competitors in the market.
Any company can sell and install a new AC system but it's the subsequent customer service that makes the experience superior!!
I can unequivocally recommend Certified Climate Control.

Patrick Rearden

We have been long-time clients with Certified Climate Control and have been consistently impressed with their efficiency and thoroughness. During our two most recent contacts with CCC (first, capacitor failure of compressor and second, routine semi-annual maintenance) we had Antoine perform the necessary service. He was personable, professional and detailed in his analysis and communication with us. Could not have been a better experience for both emergency and routine service. Highly recommend CCC and Antoine.

Melissa Smith

Our first time using CCC. They were responsive, polite and understanding when I booked our appt. We did have to wait a few weeks since we are in the heat of summer and aren't in an emergency situation. Kelvin called to let us know he was on the way, arrived at time stated, wore PPE, was friendly and went straight to work. No small talk, wasted no time getting to the issue. He was extremely thorough. The appt wasn't in and out quick as you can as other companies have been. It was refreshing to not be told we had a big issue on our hands or our issue would require lots of money to fix.
We will be getting two maintenance plans on our two units to keep them in shape.
Definitely recommend.

Carlos Asturrizaga

River Pruitt did very good job for us today, he was courteous, knowledgeable and helpful looked over our system and accurately explain my concerns. I want him to come back for our next maintenance appointment in October.

Joann Bair

Technician on-time, friendly & very professional! Did a thorough job of HVAC maintenance & explained to me status of our system. Outstanding customer service excellence!! Office staff exceptional & highly professional. Certified Climate has always been a positive experience, now for 10-years. I recommend them to all!

Aj Tompkins

They have done exactly as advertised from install to maintenance for me when necessary. Christie in the office is very pleasant to speak with and the service technician, Tyler is very professional and explains everything as he performs his work. I recommend Certified Climate Control for anyone in need of service, installation, repair & anything else needed for your AC needs. They make it easy & convenient with service plans as well so that preventative measures can be taken to keep your unit at optimal performance. I’ve already referred multiple family & friends of mine to them & will continue to do so!

Joseph dacey

Mason called first, showed up on time, performed the service and installed a new filter. He took the time to answer all our questions and we had lots of them. He explained the use of a surge protector but we have a whole house unit.
I would recommend Mason and will request that he return in November when our next service call is scheduled. He was respectful and informative. Being a time when we have not allowed service techs in the house, he gave us much comfort both professionally and personally.
He is an asset to the CCC family.

Brandy Kleindorfer

We had our AC completely replaced. Great unit at a fair price. They were extremely thorough and prompt each time they were schedule to come. The installers were very thorough and cleaned up after themselves. Kevin did a great job on our installation. I would highly recommend them.

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