This company cares about customer service. They stand behind their work and will make it right. Company culture runs all the way through at Lakeland Air Conditioning, starting with a caring owner to friendly and helpful employees.
Great team , great service ! Professional, knowledgeable answered questions with good explanation, Trevor , is responsive to calls and text. Thanks Trevor, Peter and Byron continue the good service.
Got a phone message and two emails requesting that I pay the amount they said they would comp. DO NOT USE THIS COMPANY AT ALL EVER!!! ———— UPDATE: Owner called and made good on the issue. Didn't get charged for the repair. Still would have liked to not deal with the frustration, but I will say that this was the optimal way to rectify the situation. Through the whole thing though, have to say, their customer service has been good. Thank you for your kindness and attention. --------------
The first tech that came out did not accurately diagnose the problem with the system, nor did he listen to me when I told him that I had already identified the problem. Instead, he pushed for an AC blower motor replacement, which was $800. After installing it, the system continued to malfunction, so I had to have a second person come out and fix it, and without prompting or info from me, they correctly identified the stuck relay and repaired the system. That part is $50 at the most expensive. Do not recommend this place, as all they want to do is sell you expensive repairs to make money off you and not fix the issue. Additionally, they ignore homeowner input. 0/10 would not recommend. Spend your money elsewhere.
Nicholas Buzzella (Mr.B)
Great service in a timely manner. They put in a mini split unit for me. Professional and clean. Big thanks to The Lakeland Air Conditioning Company.
Rich Kreiling
Clay was in and out quickly, showed me what the issue was and got us up and running same day I called for service.
Susan Pries
Had a great experience with Lakeland AC, got my new air installed this morning and it's working great. I would highly recommend them to anyone.
Alexis DelliVeniri
This company cares about customer service. They stand behind their work and will make it right. Company culture runs all the way through at Lakeland Air Conditioning, starting with a caring owner to friendly and helpful employees.
Gerlida Bulilan
Great team , great service ! Professional, knowledgeable answered questions with good explanation, Trevor , is responsive to calls and text. Thanks Trevor, Peter and Byron continue the good service.
Taylor Ellison
These guys are amazing!! So nice, and did a great job for me today! Replaced my entire AC unit and cleaned the ducts!! Very happy with this service!
Sara Lasseter
They were quick and responsive! They came out and fixed the issue quickly and their tech was very nice. We will definitely use them again.
Trip McNeill
UPDATE:
Got a phone message and two emails requesting that I pay the amount they said they would comp. DO NOT USE THIS COMPANY AT ALL EVER!!!
————
UPDATE:
Owner called and made good on the issue. Didn't get charged for the repair. Still would have liked to not deal with the frustration, but I will say that this was the optimal way to rectify the situation. Through the whole thing though, have to say, their customer service has been good. Thank you for your kindness and attention.
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The first tech that came out did not accurately diagnose the problem with the system, nor did he listen to me when I told him that I had already identified the problem. Instead, he pushed for an AC blower motor replacement, which was $800. After installing it, the system continued to malfunction, so I had to have a second person come out and fix it, and without prompting or info from me, they correctly identified the stuck relay and repaired the system. That part is $50 at the most expensive. Do not recommend this place, as all they want to do is sell you expensive repairs to make money off you and not fix the issue. Additionally, they ignore homeowner input. 0/10 would not recommend. Spend your money elsewhere.
Christine Smith
Shout out to Peter for being on time, polite, neat, knowledgeable, and friendly! First time using this company, and I highly recommend.
Carrie Castonguay
Peter was very friendly and professional. He answered all my questions and was very informative and didn’t even mind all my questions for him.