Star Air Conditioning & Heating LLC

Had a slight problem. But contacted the main office and they took care of it immediately. Would use them again and recommend them for standing behind their service

We came home from work on a hot August nite and we had no AC. I called Star Air and talked to Dan around 7:30pm. He had a tech at my house a little over 2 hrs later. Thats service! The tech did an amaziong job in troubleshooting the problem and fixed it. And the charge was reasonable. Will I use them again ? yes!

Honest & Trustworthy! No gimmicks. I would highly recommend this business for quality and reliable service from office personnel to the techs.

I recommend this company. Great job, great service, friendly employees. AC was working in no time! Forever picking this company

Larry Franklin Jr came out to service our non working unit. Very informative and upfront on what was wrong,cost to fix & time it would take. Based on that, it was not worth fixing and we opted to buy new. Again, Larry worked with our needs as well as the urgency to get air and by the next morning his guys arrived with new unit and worked straight through (did not stop even for lunch),cleaned up everything and had us up and running by late afternoon whereupon Larry Franklin Sr. personally called us to ensure job was to our satisfaction and to impress that if ANYTHING came up to call as they fully stand behind their work.Highly suggest you give these people your business--they care--you will not be just a number

I contacted Star AC to give a replacement cost estimate for the 13yr old AC unit at the house. I found the cost to be fair, work was started in two days, permit pulled. The installer Chirs did a clean install and in one day. He made sure the condenser unit was plumbed leveled, and the air ducks, sealed well, then Larry came out the next day to go thru a checklist of items to have the unit ready to pass the final inspection which it did. The Office staff, Sheron, and Helen are very polite and professional in handling my questions and concerns . I have delta with other AC companies in the area and I can say Star AC gave excellent Customer Service.

this is the most rudest set of people I have ever met I have been calling air conditioner companies all day to get a round about estimate on how much an AC unit would run me and these people try to hang up on me twice when I asked for a price they said we don't do that we don't give prices on the phone you want to price we have to go to your house and they literally hung up on meworst set of customer service I have ever experienced in my life I will never recommend this company to anyone I spoke to a couple friends and they told me they had a horrible experience with this company there AC units didn't even last a year!!

I work for Women Health Center and we reached out to the company with a coupon from Groupon for a free service check that they said they would honor. Daniel one of the Companys employees came in and was upset saying we gave them incorrect information about informing them that we are a commercial. Aswell as he was extremely rude about honoring the coupon as we were told would get honored. At the end of the service check Daniel said it was not a AC issues but a Pluming issues and charged us a $69. To later find out it was a AC issues by a different company. They were extremely unprofessional about billing us and requesting payment cash. We as a company do not recommend this service to anyone. Thank you.

Second time used in emergency. Responded in 1 hour. Great service, thank you.

Robert
Royal Bay Blvd

THESE PEOPLE INSTALLED AN AIR UNIT THAT WAS SUBSTANDARD THEY WOULDNT FIX IT AND I HAD TO HIRE OUTSIDE COMPANY TO REPAIR WHILE UNDER GUARANTEE....THEY LIED CHEATED AND EVERYONE SHOULD KNOW NEVER DO BUSINESS WITH THIS COMPANY