Northeast Florida Heating & Air

I have had good service in the past with this company and will continue to use them in the future. I have spoken with Matt and Faye there and am satisfied they will do their best to take care of you. Thanks Matt & Faye!

I was very happy with Dave, he is BEST!

Northeast fl heating & air fixed my AC. Very fast turnaround time and affordable! Tracey was so helpful and genuine! Thank you all I will definitely be sending my friends and family to you for any similar needs

Phil was very courteous, professional, and well mannered. He is like all of your excellent people in your company. I would give my highest recommendation to anyone I meet.
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Technicians seem to know their AC Systems and spend the time to diagnosis and repair the systems. Warranty work does require the techs get prior approval from the manufacture or insurance company before repairs. I strongly recommend this Company for your Home or Business HVAC Servicing and Repair.

Hi my name is Tanya and Northeast Fla Heating & Air will be the only HVAC company I will ever use for the rest of my life unless we move out of this area and can't get them to come to wherever we are. Now I know that's a very strong statement but there is a reason for it. My story with NEFH&A started almost 7 years ago when my wonderful mother-in-law paid to have a new heating and AC unit installed in my home. Her great granddaughters were moving in with us and our old system was dying and she didn't want her great grandbabies to be hot. She picked the top of the line Trane system and it has been the best ac unit we've ever had until almost 3 months ago. My husband called NE out to do the yearly maintenance on our unit inside and out and everything was great until a week later when we started getting a red light flashing on the inside unit. We called NE back out, they checked everything but no red light and everything was fine. 2 days later the red light was back and so were the techs. This went on for about 2 months, everything was checked and ruled out as the cause. Matthew got involved and started contacting Trane's headqhuarters to try to get the problem resolved which they finally did by replacing all of the electronic boards in our unit. We only paid for the first service call and because our unit is still under warranty for parts we paid nothing. The techs came out a total of 11 times some of them on Saturdays. In my opinion they went above and beyond what other companies would have done. Not once did I ever get an "Oh it's you again. What's wrong this time?LOL" The people at Northeast Florida heating and air were always super nice always professional and always very helpful. My hat's off to Tracy who was always answering the phone whenever I called and especially to Matthew who was diligent like a bulldog he was not going to give up until he found out exactly what was wrong with our system and got it fixed so it was running like new. And it is running like new. That's why I said they are my heating and air conditioning company for life. Not only that but my mother-in-law has been using them for 25 years. So with us this company is a family thing. We really do want to thank them for fixing our system . Trane is one of the best out there and we really appreciate everything they did to get it working like it's supposed to.

Great customer service, have dealt with other companies, but never had the professionalism like the way your company has provided. I would definitely recommend. Thank you very much for your service.

One of the common frustrations I think I share with many,...is choosing a company that provides an important service like AC Repair and service that you know nothing about, and then to have so many companies to choose from in a web search. Well, recently, I relied on some basic facts in my search and they included years in business and businesses they serve, and found that not only is NEFHAC one of the older companies in NE Florida servicing residential clients, but also have some pretty major businesses that have put their trust in them too.

Well simply, my acumen was right and it has been nothing but a pleasure working with NEFHAC knowing that I can pick up the phone and speak directly to Tracy or Faye and be treated as though I were their only customer, and have been very pleased with the way in which their techs have treated me - in a professional but also very personable and caring way by explaining things and not selling me something I did't need.

Thanks NEFHAC for everything you have done for me and will surely do in the future. You are on my speed dial.

your technician 'Dave' was wonderful, knowledgeable and courteous, answering all my questions and working efficiently . . . you got the part I needed for my unit and installed it quickly . . . you are coming back to do one more job for me, and I highly recommend you to all . . . thanks, J

On time (in fact, earlier than expected). Neat, personable, knowledgeable, fast but thorough.