An incredibly wonderful company to work with- quick, reliable, and helpful!! Had a completely new unit installed and ducts cleaned and cant be more happier with the results. Incredibly kind staff and professional. Thank you for saving us from this heat!
We have had to call twice when our air conditioning suddenly went out. The office staff was so friendly and helpful. Both times someone was sent immediately. They fixed our unit quickly and at an affordable price. They are definitely our top choice when it comes to our heating and ac needs.
A few years back had NEFHA install a new AC system. Had them out a couple of times clean the AC drain as it was backed up. While working on the system it was discovered that the 2 zone damper was rusted and needed to replaced. The tech showed up with the part only to find it was the wrong size and that is when we started with this current stall. I have called several times and spoke to Faye only to be told the part will be in the next day. And I have heard nothing from them. I just got a call from the owner and he is sending someone out Wednesday morning to look at the system/dampers. Will update after. 2 weeks later and the damper has not been replaced or call back from the company. Having to get another AC company. DO NOT USE THIS COMPANY Even the owner (John) has no idea what is going on. Always promise to have someone call you back and that never happens. And on 12/09/20 let me take your number and have Faye give you a call back...and no call back again for the 7th time. Starting to wonder if they want the business since the replacement of the damper is going to cost over $600.
Unbelievable experience! A/C stopped working on a very hot Saturday, so we called the office & left a voicemail. Our service technician, Daniel, returned our call in 10 minutes. Even more amazing, he arrived at our home in about 30 minutes...He had us up & running again in about an hour. Exceptional service!! Would never consider calling any other HVAC company other than Northeast Florida Heating & Air....Great job, Daniel, & the entire team... THANK YOU!!
I had all my AC duct work replaced also had some Supply returns installed. Chris did an excellent job was very friendly and knowledgeable my only concern was they could have sent two guys over and had the job done in half the time. Definitely would recommend them to all my friends.
My A/C went out on a Wednesday evening. I was able to reach North Florida Thursday morning and they were there by 1 pm that day. They not only fixed the problem but also offered my husband helpful hints to avoid having the same issues occur again. I would highly recommend this company!
Prompt response. Very friendly and professional service. Turns out we needed a completely new system. We had a couple options we wanted to look at with the new system. Ultimately, it wasn’t cost effective to go with our original thoughts but our techinician Dustin listened to what we wanted and was able to come up with a very good solution. NEFHC has also done service work me previously and we got the same great service at a reasonable price.
Really was a great experience for me. My AC went out Sunday night, Dustin came Monday morning and was very knowledgeable telling me what was my problem. Tuesday when I got off of work I had a brand new AC unit installed. Would defiantly recommend this company to others
Shayna
An incredibly wonderful company to work with- quick, reliable, and helpful!! Had a completely new unit installed and ducts cleaned and cant be more happier with the results. Incredibly kind staff and professional. Thank you for saving us from this heat!
Amanda Bailey
We have had to call twice when our air conditioning suddenly went out. The office staff was so friendly and helpful. Both times someone was sent immediately. They fixed our unit quickly and at an affordable price. They are definitely our top choice when it comes to our heating and ac needs.
Roger Malphurs
A few years back had NEFHA install a new AC system. Had them out a couple of times clean the AC drain as it was backed up. While working on the system it was discovered that the 2 zone damper was rusted and needed to replaced. The tech showed up with the part only to find it was the wrong size and that is when we started with this current stall. I have called several times and spoke to Faye only to be told the part will be in the next day. And I have heard nothing from them. I just got a call from the owner and he is sending someone out Wednesday morning to look at the system/dampers. Will update after. 2 weeks later and the damper has not been replaced or call back from the company. Having to get another AC company. DO NOT USE THIS COMPANY Even the owner (John) has no idea what is going on. Always promise to have someone call you back and that never happens. And on 12/09/20 let me take your number and have Faye give you a call back...and no call back again for the 7th time. Starting to wonder if they want the business since the replacement of the damper is going to cost over $600.
Ernie Cohen
Unbelievable experience! A/C stopped working on a very hot Saturday, so we called the office & left a voicemail. Our service technician, Daniel, returned our call in 10 minutes. Even more amazing, he arrived at our home in about 30 minutes...He had us up & running again in about an hour. Exceptional service!! Would never consider calling any other HVAC company other than Northeast Florida Heating & Air....Great job, Daniel, & the entire team... THANK YOU!!
Allen Alquist
I had all my AC duct work replaced also had some Supply returns installed. Chris did an excellent job was very friendly and knowledgeable my only concern was they could have sent two guys over and had the job done in half the time. Definitely would recommend them to all my friends.
Carla
My A/C went out on a Wednesday evening. I was able to reach North Florida Thursday morning and they were there by 1 pm that day. They not only fixed the problem but also offered my husband helpful hints to avoid having the same issues occur again. I would highly recommend this company!
Karen Rigel
Dylan the technician arrived quickly to help with a leaking drain line. He was informative and thorough.
Allen McInnish
Prompt response. Very friendly and professional service. Turns out we needed a completely new system. We had a couple options we wanted to look at with the new system. Ultimately, it wasn’t cost effective to go with our original thoughts but our techinician Dustin listened to what we wanted and was able to come up with a very good solution. NEFHC has also done service work me previously and we got the same great service at a reasonable price.
Linda Sepulveda
Everything went very well. Technician Mike very knowledgeable and very professional. Thank you so much!!
Edward Moon
Really was a great experience for me. My AC went out Sunday night, Dustin came Monday morning and was very knowledgeable telling me what was my problem. Tuesday when I got off of work I had a brand new AC unit installed. Would defiantly recommend this company to others