Northeast Florida Heating & Air

Service was fast. The technician was knowledgeable and professional. My A/C is blowing cold again. Thanks again for taking care of us.

Kevin checked everything out said it was all working fine ,very professional.

The Tech was very nice and clean while working

Made an appointment for an estimate for an AC installation. Window was for 8-12, didn’t hear from anyone by 1:30 so I called and left a voicemail. No call back so I called back and hour later to attempt to reach someone at 2:30. They didn’t have and info on why I haven’t received a call or visit and was told I would get a call back in a few minutes.

I waited another half hour and called back again for an update and was told that “Kevin was probably running late”.

Maybe they’re having normally top notch, but if I’m investing around $8k with a company for an AC but they can’t communicate even small issues to the (potential) customer then I can’t gamble with my investment with them.

I can’t say enough good things about this company. Josh and Seth were great, I really appreciate them being willing to stay late to get things wrapped up. The poor guys got there at 7:40am and didn’t leave until 9:00pm, due to thunderstorms delaying them.
Matthew was great, sold me exactly what I needed and was eager and willing to answer any and all of my thousands of questions.
Very professional and courteous company, right from the initial call all the way through install.
Prices were very fair and transparent, and they had me scheduled and installed next day.
Fantastic company!
Thank you guys.

Have been a customer for 4 years, very thorough, attention to detail and they explain everything.

I had a wonderful experience with Mike and Chris. They came out and did an excellent job installing my new Trane unit. They had a very limited closet space to work with but they did a great job of working around what they had. The unit runs great. They were very mindful of the mess they were making and put down sheets to help create less of a mess and was even volunteering to sweep the little mess they made. They were very nice about us needing access to the hallway at times. Dustin came out originally and tried to fix my old unit but was honest and showed me everything he found that needed to be fixed. In the end the warranty company was giving me to many issues so we decided to just replace it. Thank you for all the help in the process and making it as easy as possible and helping me with all questions.

I started with making an appointment on a Sunday, unfortunately they're closed so I didn't expect any quick response. They called me to make my appointment for the next day. Awesome! Daniel showed up on-time between 8 and 830 like I was told. Excellent! He quickly assessed my problem and fixed the issue (which was just to add more freeon). He also answered all my questions and made it easier for me to understand. Thank you Daniel for your good customer service. This here is the business to use if your a yelper and read these reviews. When the time comes for needing repairs I will be calling them again.

Alright, I’ll start off by saying I’m not the “leave a review” type of person. But the service here was so extraordinary, that I truly feel this is necessary so that others may benefit from it.

I called multiple companies in my area for bids on the job, and dealt with a few that didn’t seem to want my business, others that honestly didn’t seem to know what they were doing, and one that was just outright and obviously trying to sell me things I didn’t need or want.

Then there was Matt from Northeast Florida Heating and Air. Guy comes in, super professional, clearly knows his stuff, assures me that his guys will take care of the air handler problem I have, (other companies were trying to dance around it and half ass the job) and stays patient while I continue receiving bids. This was no easy task either, they had to move the air handler into the attic which was a lot of work. We ask him if he can match a competitors price, and he does, so I was sold. Matt’s professionalism and confidence that this job would be done right is what attracted me to choose this company, and man did I make the right decision.

Fast forward to us starting the financing process, my old air conditioner breaks. I let him know, and right away he gets the ball rolling and schedules the install just days later. I was impressed. He really took care of us exactly like he promised.

His guys come in by the truckload and start the install. His crew was fantastic. Every single one of them working super hard and fast trying to get my family cold air. They even stayed late which was unexpected. These guys nailed it.

So in the end, Northeast Florida heating and air gets 5 stars from me, and a customer for life. If you’re reading reviews just like I did to find the right company, look no further. These are your guys.

Very professional staff from start to finish. They treat you as if you are family and explain every step of their process. They do not try to upsell you on items that you don't need and are very honest and upfront. You get your money's worth when you have them handle your heating and air needs. I had to replace my entire unit and and when my new unit was installed it looked 10 times better than the original installed unit. THIS COMPANY IS A SIX STAR COMPANY IN MY OPINION AND I WOULD NOT ONLY RECOMMEND THEM BUT WOULD USE THEM AGAIN AND AGAIN. Special thanks to Dustin and the install crew who's names escape me at the moment but made my unit look outstanding.