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Marco Heating & Air Conditioning Reviews - 97

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jacqueline Freeman

We had Michael out to check our AC because it wasn't cooling. The first time he looked at it and said the coils needed cleaning. He came back again and cleaned them then said he was done. After he left it still wasn't cooling the house. Then he came back a third time and couldn't figure out the issue. We were just told it's an old system and to get a new one. Since then someone else has looked at the system and said it's only a hear sensor that was set to on. We don't even need a new system!

Amy Swift

Thank you for being quick on my a/c repair! No other company I've dealt with has given service the next day! Great job!

Joesph Leugers

My experience with Marco was fantastic. I was provided with all options regarding replace or repair and it was explained in terms I could understand (Layman's terms). I decided to replace and the technician who installed the unit kept me updated on what was happening and why. Every aspect of the work was professional, clean, respectful and insightful. I highly recommend Marco for your central air needs.

Mike Culbreth

I use Marco for my home and 3 investment properties. Professional, quality service at a fair value.

Christa Beard

Marco Heating & Air Conditioning always provides top notch service. They are thorough and honest to me regarding my heating and ac systems. Their kindness is one of a kind. I recommend them frequently to friends as I know they are honest hard working company for their customers.

Dan Widener

The Marco technician arrived when promised. He got straight to work diagnosing what the issue was after talking to me. Found a simple drain line leak issue that Griffin Services failed to locate and Griffin only wanted to sell me a new system. I was thankful that Marco was upfront and honest in their work.

Brian Baggs

Marco Heating & Air is always so easy to work with, has the most professional staff, and is focused on fixing the problem efficiently and cost effectively. I never feel like I’m being sold something I don’t need. They explain the work, have honest pricing, and treat you with courtesy and respect. Have used them a handful of times and I’m never disappointed

James Watson

Outstanding service is what you get when you call these guys! My wife and I just moved into our new (5year old) condo and had Marco out to inspect our HVAC system. The technician identified an issue and recommended that we get a replacement part on order immediately because he worried that it would fail. Sure enough, one week later the part failed and our AC went down 3 days before the Memorial Day weekend. Marco was there for us. The back office staff worked through a supply chain challenge (the part was back ordered with the manufacturer) and sourced the new part in Orlando and arranged for the technician to install it the next morning. This Marco Heating and Air team gets it right! Special thanks to Mike, Misty, Ashely and John for all you did to get us fixed!

Jim Watson, Amelia Island, FL.

larry miller

When I need our A/C worked on Marco’s is the first place I call. From the receptionist through scheduling to service, I have always had been treated professionally. They are courteous, caring & confident! Highly recommended them!

Shaun Palmateer

Marco had installed the HVAC in our brand new home. One week after move-in it appeared that the AC was not working properly. There was a significant temperature difference between the set temperature and what we were experiencing. The first Tech that came did not fix the problem. Later in the evening, the temperature was unbearable, we called again. Johnny came at 8:00 in the evening. He did not leave until 10:00 PM and fixed the problem. The AC compressor contacts were “fried”. Johnny showed it to me and explained that he installed new contacts … problem solved. One week later all is well. We felt bad that he had to work late and away from his family. We are grateful for his professionalism. He has a great attitude. Thank you so much!!

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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