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Comfortmasters Air Conditioning & Heating Reviews - 27

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jackie Tinsley

I have used Comfortmasters for over 20 years and can't say enough good things about them. My AC quit working and they had a technician at my home within an hour. Two days later they replaced my system and now I'm cool and happy. Call them and you'll be happy, too.

David Bushnell

I’ve been a happy customer with Comfortmasters for 28 years. Their office staff and field technicians are always friendly and courteous. Their Techs are on time and if something does come up they notify you ahead of time. I’ve found their Techs to be knowledgeable and are willing to answer any questions you have. I’ve had and will continue to recommend Comfortmasters to family and friends.

Jennifer Leggett

I have been a customer for many years and they have never let us down. They just installed a complete new system. The technician had been out a couple times and politely told us that there were issues with our system (it was really old). The young man never pressured us to buy a new system, he informed us of the options and left us to decide. Comfortmasters has well trained, certified professionals working for them and I am proud to recommend them to our family and friends!

Timothy Parks

A must use company. I purchased my system in 1998 and got on the preventative maintenance plan with them. So for the last 17 years they have been out twice a year, every year to keep my system running properly. I never had any major expenses because of this. About 2 years ago, they gave me a heads up to start saving for a new system. They were able to keep it running for another 2 years, but my old system finally croaked and had to be replaced. Although I never like spending money on things like this, it's a must. I gotta tell you that this new system is incredible. It's so quiet and I saved close to $90.00 on my most recent power bill. Hopefully I can get 20 years out of this unit. I definitely recommend Comfortmasters and highly recommend the preventative maintenance plan.

Marjorie Lastname

I called for Preventive Maintenance (PM) appointment and was offered date and time that was very convenient for me. The Service Man came a few minutes early, walked up the driveway in a clean and neat uniform which identified him.

His professionalism and personality were both excellent and the PM was performed timely and the next day I received email with his findings and recommendations that we covered briefly the day before. Now I can email my insurance company to get the recommended items fixed. Thanks Comfort Masters!

Carolynn Bennett

Comfortmasters does my furnace/air conditioning service and has always done a super job. Their technician is polite, friendly, knowledgeable and CLEAN. No mess to clean up after! Have recommended to several and will continue to do so.

Dan Piotrowski

I had a new HVAC system installed by Comfort Masters on 1/29/16. I was extremely impressed with both their honesty and fair pricing. I was also impressed with the fact that they did not try to sell me other parts/services with the install. Other companies have, in the past, tried to sell such things as ultraviolet lights, additional air filters etc while installing the unit. That is not the case with this company. Also the gent that sold me the unit was part owner and was the person that oversaw the install and insured that all the work was done correctly (quality assurance). Very impressed with all phases of the transaction and would recommend Comfort Masters to anyone in need of a new HVAC system.

Henry K

In my almost 25 years in Jacksonville, Comfortmasters is the only air conditioning and heating company I have used. Their employees have been invariably quick to respond to issues, professional, courteous, and knowledgeable. I have had them install two complete systems in my house at approximately 12 year intervals, and they always did a top notch job. Jim Plummer, the owner, always recognizes me by name when I call the company and personally supervised the initial phases of the new system installations. That personal touch is icing on the cake.

Hal Hunter

I am the Administrator of a church that has used Comfortmasters for almost ten years to service our HVAC plant. They have always been very responsive and professional. Several years ago we suffered a large copper theft, which destroyed almost all our HVAC capacity. Comfortmasters went out of their way to get us back in operation as soon as possible.

I also use them for my home needs. They are quick to respond, professional, and priced very competitively. I could not be happier with their service.

Don Collins

We have been a customer for almost 3 years. They installed a new unit and have talked care opt the service ever since. They are timely, neat and reasonably priced. All in all a great company to sea; with. I consider ourselves lucky to have chosen them

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