First Coast Climate Control

AVOID THIS COMPANY
This used to be a good company, but should now be avoided as they have gone way downhill. I used them to install 4 separate AC units. They started with major brands but have swapped those out for less known brands.
My final install was fine until tenant called a month later saying it was not running. FCCC sent out a tech that showed up driving their personal vehicle and said "company van has been in shop for weeks", which is not a good sign. Tech said issue was air flow and that the (new unit just installed by them) was oversized for the townhouse and I should install more vents to help. I decided to wait and then 3 days later the tenant called again to report a $700 electric bill for the past month.
I called FCCC again for multiple days and finally got through and setup an appointment to investigate more. FCCC skipped that appointment. I called another company since I was bleeding money and they found the issue in 5 minutes: turns out FCCC was using a recalled thermostat known for problems and the AC was running 24x7 causing the high electric bills.

I did finally talk to owner "Ed" and, like other here have mentioned, he was going to think about it get back to me but then ghosted me and I am left with $700 electric bill plus $300 for competitor repairs.

The owner used to file all paperwork and the city would come inspect (as required). With new owner and the latest install, however, they stopped doing that completely as it was a hassle...

Lots of warning flags here and best to avoid.

I had a great experience using Certified Climate Control from start to finish. They came out 2 weeks ago to repair my HVAC. After calling several companies I called them and they were able to come out the same day and didn't give me a ridiculous block of time for when they'd arrive. The technician arrived early. He was knowledgeable, polite and did a great job of explaining what needed to be done. They are affordable and honest. I would highly recommend them to anyone needing to have their HVAC repaired.

Great company for installation, horrible for follow up & service. They installed my new ac system in 2018, had to replace my thermostat in 2019, now (2021) my the evaporator coils need replacing! Call after call is not returned. Website is down, their listing is taken off Angie's List, and rated 'F' with the BBB.

We have used First Coast Climate Control for the 2nd time and they are excellent. Found them through Google search. We have a Florida Aquifer Heat pump A/C. Our home was built in 1954. Not sure when the A/C system was installed but its ancient. We kept it when we purchased the home 3 1/2 years ago since it was still working. We have had a freon leak a year and half ago, First Coast Climate came out on a weekend service call. They waived the service call fee with repair and filled in with freon. This Memorial 2019 weekend the inside temp hit 85. We placed an Emergency call to First Coast and Earnie came out on the next afternoon (Sunday). He spent an hour going over the unit and testing everything. He explained the system is very old and its extremely hot outside so the unit is working as hard as it can! When it came time for the bill he said they were not even gonna charge us. We asked about converting to a new system and he gave us specs of what we would need in the future.

Excellent service. Highly recommend!!!

Certified Climate Control restored my confidence in HVAC companies. After a bad experience with the no call no show expensive doing me a favor attitude of another local company, My wife and I received a Certified Climate Control flyer in the mail, we would have usually tossed in trash. We took a chance and are SO happy we did. Alex of Certified kindly educated me about my, now obvious, failing system. Alex's knowledge was amazing. Definitely a kind and educated man. Pricing warranty and Alex's knowledge sold me on replacing entire system. Alex and Henry completely installed my entire system in approx 9 hours, they did not stop. They even replaced an incorrectly installed air handler base improving system efficiency. With our entire home now evenly cooled and a lower electric bill and extremely quiet unit, we could not be happier. Thank You Certified for a Job well done
David R.

What a great outfit! I had issues with my downstairs HVAC unit back in Jan, and after several false starts with a company sent by my home warranty provider, I called First Coast. They sent a tech quickly who fixed the problem efficiently and cost effectively.

Several weeks ago, my upstairs HVAC unit started having issues. They sent Rasheed out who diagnosed the issue, discovered the warranty info, and fixed the problem. In the process, he discovered that the compressor was starting to go also and was under warranty.

I was leaving for a 2 week trip too soon to fix it then, so he got the unit set to work for what I needed while I was gone and said we could schedule the compressor replacement when I got back.

I called to schedule, and Nia worked with me to get Rasheed out within 2 days, when it fit best in my schedule.

I really recommend these guys if you need HVAC work. Very professional, flexible, and reasonably priced.

We've purchased two separate HVAC systems from CCC now, and have been very impressed with their service. We purchased our first unit more than 2 years ago, and it's still running great. They came out as scheduled and had it up and running later that afternoon. We had some issues with some hot and cold spots in the house and they provided a perfect solution with a wireless thermostat. We received several quotes from others. Their prices were better than the rest and the follow up service has been great.

First Coast Climate Control is a very professional air condition repair and replacement company. I called them out last year this time. My unit was at the place of no return. I called First Coast Climate Control and set up the appointment. Alex came out and we went over every detail concerning a new unit. He didn't rush us or anything. He really had the listening ear and had excellent suggestions. We chose the unit that we would be satisfied with. The techs were very knowledgeable with the installation. If we needed someone to come out to check it, someone would be out to check the problem. This company is awesome. Thank You very much for your expertise. Mrs. Gloria Thompson

They gave me the best deal around on my 3.5 ton Goodman. Installed everything within a couple hours and we are thrilled to now have a cheaper light bill. The guys who installed it were super friendly and great with my toddlers who were all too interested in what they were working on. One pet peeve I may have was a couple bit of spray foam were let in my yard but it was windy so I cant blame them too much. They were amazing when I followed up with questions on my rebates and even the inspection went great. Will definitely recommend and use again in the future!

Certified Climate control came to our home and gave us a free estimate for a new air and heat system. Ed Kitchen was very knowledgeable and gave us a complete rundown of each system. We compared prices with 3 other companies and chose the best value with the most options from CCC.
The crew and Ed came at the appointed time and date and the old system was removed and the new one installed in one day. They explained the system operation and came back in 3 weeks to make sure all was well. Very satisfied and have already recommended them to my neighbors.