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Amenities

  • Wheelchair accessible entrance
  • Online estimates
  • Onsite services

Cool R Us, Inc AC & Heating Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
R. Jackson

Sales Representative, Josh is great. Very professional and personable. Price was fair and the job was done right. Will use their services again.

Ryan Van Sickle

Not sure where so many good reviews are coming from. We used Cool-R-Us to replace an a/c unit that was probably original to the house. It was struggling to cool the house, and would shut off constantly due to the condensate drain overfilling. Cool-R-Us recommended that we replace the unit since it was so old.

They replaced the air handler in the garage and the unit itself outside. $5,400 later and our a/c now performs exactly as poorly as it did before they did anything. Our house still struggles to get cool, runs constantly, the condensate drain continues to fill. Every problem that we had before is still present. I was hoping a new unit would lower our electric bills by being better and more efficient, but I'm pretty sure our bills have actually been higher if anything.

So if you're looking to throw away $5,000 or more and want higher monthly electric bills, give these guys a call!

Frank Mack II

Well, I must say this company really stands up to the name COOL!! The owner Lek is always prompt and extremely helpful when my Mom or I have a question or need assistance about our new unit.

The installers Ervin, Vase and their helper took pride in doing a job perfectly well done! They're all super talented in HVAC, respectful, kind and hard workers. Also, Adam was really knowledgeable and professional when he came out to look at the heatpump.

I can't forget about our awesome salesman, Mr. Louie. He worked with us on getting the best unit for our home/budget. Plus helped us understand certain HVAC terminology. Very nice guy!

:) Overall Mom and I are enjoying our new xv20i Trane Unit!! Really Quiet Unit And we are definitely staying COOL!! This company is honest and values customer satisfaction!! Their customer service, A+++++++. I will definitely recommend "Cool R Us" to others and use for future jobs. We've had the Trane unit for about 2 months now. With a beautiful smart 7" touchscreen thermostat, which enables smart phone control from anywhere as long as you have Wi-Fi in your home.

If I missed anything, I'll add later.

Thank you very much for making this HVAC experience memorable is a COOL way!

God bless 😎

Catherine Buchanan-Garcia

They came quickly and fixed the issue. The gentleman was friendly and professional. He fixed it immediately and even helped us with preventative measures and generally was extremely helpful and knowledgeable.

Marsha Vandervort

The meeting I had with the salesman was very informative and I learned a lot about what I needed from an AC unit and what are the best temperatures to keep at my house in order to get the best efficiency. The techs there do a good job. Woohoo!

Radhakrishna Gorle

My 10 year old system was tad bit small for the home, and was dying on us. The suggestion from the technician as quite affordable. I appreciate the quick response to request for service.
Thank you guys. Cheers Josh, Aldi, Vase, Tony.

Dan Fiacco

Cool R Us did an outstanding job installing my new AC at a very fair price. Prompt, quality work.

Eshanda Nwamara

Great customer service! I’ve used them for my business and home. They have always been extremely helpful.

Heather Dale

Cool R Us was recommended to me from a friend. I recommend them too! Love all the guys.

Desiree Smith

We were fortunate to have Enea come to our home. He is extremely professional and friendly. Our thermostat was repaired and he also reminded us of other ways we need to maintain our a/c unit. We really appreciated his advice. Enea is incredibly knowledgeable and it all came with a very reasonable bill. Cool R US came highly recommended by quite a few people and did not disappoint. We will continue to call them with any and all a/c repair needs.

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