Cool Connections Inc.

I was first call on 8-11 n tech shows at 11 with no call. Very dissatisfied !!!! Last yr service valve was leaking n all they did was add freon when it should have been replaced with unit under warranty. Poor service.This review was for tech named Kieth. ....,...This year Tech named James was great n knowledgeable. Was satisfied with him but still 1st call on 8-11 n arrived 10:45.

Been using Cool Connections for 8 years and have never had any problems. They installed a new system 7 years ago for us and smooth sailing since- Shout out to Rasheed-He know's his stuff and pointed us in a direction to get a few more years out of our system-Also Sherri in the office is always available to answer any questions or concerns-Give them a call

I called today and was able to get a technician today. The repairman was at our house in the time frame that was advised. He knew what was wrong within a few minutes. He was very professional and fixed it completly. He explained how it happened.

Two Trane units and thermostats installed. Vent covers replaced. Much needed system overhaul with great results.

Cool Connections is very trustworthy and reliable! Great service check up by Rasheed. He walked us through every step of the process and showed us how to use our unit more efficiently.

One man army Rasheed is awesome!!! Very knowledgeable, quick, and humble technician. A very honest company which is something we all look for. My AC went cool quickly in no time just as the temp outside was getting hot. Thanks Cool Connections!

My Damper for my downstairs went out on me. The first person to come out was James and found the problem right away, but he told me that the parts needed to be ordered. Once the parts were ordered James called me back and set up the appointment. James wasn't the one who came out the person the company sent out was an technician named Rasheed, and he did a great job. Once he got all the new parts installed he ran a test to ensure everything was working correctly. Rasheed is very professional and is a really good A/C Technician.

Great service, Cool Connections installed my AC unit 6 years ago, they perform routine maintenance, and respond quickly. My experience has been great and I would recommend them to friends and family.

I regret that this company installed my unit 2 years ago. I paid a service call Thursday 10/29 and the technician stated I needed a condenser pump for $500. My husband purchased another one from
Hime depot for $59. I want my $99 back for service call. This is the biggest rip off company ever. I just paid to have unit maintenanced in February this year😡

After realizing that I had basically no insulation in my attic or crawlspace area above my first floor ceiling, and noticing that JEA offered a rebate on blown in insulation services, I called Cool Connections, who is listed as one of the several JEA preferred contractors that you have to use for the rebate. I just randomly picked their name because their location was close to my house and another one of the companies never even returned my call. I got really lucky with Cool Connections.

Chris the general manager came out shortly after my phone call and was on time, professional, and clearly explained what I needed, and more importantly, what I did not need and didn't try and add in material or labor that wasn't necessary. He gave me a written estimate with the JEA rebate built in. The price was reasonable and the energy savings will likely be well worth it.

I chose to go with Cool Connections and they just completed the job a few minutes ago. They showed up on time, took great care not to damage any of my landscaping or interior of the house, and worked efficiently and had me take a look at their work afterwards. I went from having basically zero insulation to 15 inches plus.

I would recommend Chris and Cool Connections to anyone. In addition to the blown in insulation work, they also are a full-service AC company. Give them a try.