Aiello Home Services

I definitely recommend Aiello Home Services. From my initial contact to the completion of the work, there is not one bad thing I can say.
Bought the house about a month ago and discovered that when the 2 upstairs bedrooms use space heaters at the same time, it tripped the circuit. If I used my microwave and coffee maker at the same time it tripped the circuit here too.
Ben came and assessed the situation. He spent a good amount of time explaining the various options that were available to me. The following day, Ben and Ralph came and did all the work that was needed. Adding 2 new circuits in the upstairs bedrooms, 2 in my kitchen, replaced my old 220v that was in my living room with standard outlets w/ 2 USB-C charging ports (a must for me, lol) and replaced an outlet in my bedroom. Cleaned up everywhere they did work. More than 5 stars needed for this team.
Definitely will be using Aiello Home Services for any future projects. Thank you all.

Late about 1 hour they wanted to charge 700+ for a main line drain clean up. I just ended up pay the 99 for them to come out. He say I was getting email receipt for the payment still wating and qoute for the drain still wating to!!!

First fixed my AC, paid 3K. After 6 month stop working. Then I called, came a technician but didn’t find what’s wrong. For that for nothing charged me $400. If anyone looking for AC to fix it, definitely NO NO NOOOO…

They did an absolute abysmal job with energy efficiency and sealing. They came and put up things they were immediately coming off the next day. This was not the only problem they also adjusted the flue on our fireplace leading to a carbon monoxide leak that was discovered 4 months after. If you see these guys don’t walk away run.

Found out the next day our only problem was that breaker to our well pump was tripped. The septic guy turned it back on and problem was fixed. Didn’t even charge us. Meanwhile the day before this company charged us almost $600 to snake out our main drain. And our toilets were still bubbling. So much for all those years of knowledge.

I would look elsewhere if you're looking for these type of services. I feel like I was just scammed out of 800 dollars. We called because my washer was draining directly into a sink, and the sink was not draining, and instead, overflowing causing water to go through rooms. So we voiced our concern to Aiello, and suggested that maybe putting a pipe directly to the draining pipe and connecting the washer hose to that pipe would probably solve the drainage problem. So Aiello had Pete who was very nice come out here and do that job. However, Pete didn't run the washer to make sure that the drainage problem was fixed and left within an hour. A few days later when it was time to do laundry again, the same thing happens, we have water overflowing from the sink into the rooms again. So I call Aiello and they sent me Nick who was also very kind to come fix the problem. Nick within minutes identifies the problem. He said he would need to snake the drain pipe because it seems that that's the problem and that's why our sink is still over flowing even though the washer hose is now connected to a new pipe that's connected to the drain pipe. So he said the best he could do was 189 and that's with taking off 100 dollars. I just thought that It was so unfair that we had to pay more for a problem that could have been fixed the first time if Pete would have just checked to see if the washer was properly draining to make sure he fixed our problem. Unfortunately, we're down 800 dollars, and our problem is still not fixed. I spoke to the supervisor Scott who told me that he doesn't check his voicemails often so I don't recommend leaving a voicemail (by the way), Scott was not understanding at all, he was very rude and disrespectful, and just kept interrupting me to pretty much tell me, that he can't do nothing to fix the problem because that's not why we called. When in fact, we did. He even played the call my husband made to the company on speaker. But because we didn't specifically say that we want someone to come fix our drainage pipe, (like if we knew that was the problem) that's why it wasn't fixed. That was his defense, and he was not moving from it. Scott, I just want you to know since you can't interrupt me from here, this is no way to speak to customers. Your attitude cost the company thousands of dollars because you could have kept us as customers for decades. I wish you the best of luck.

Needed A/C repair. They were able to repair same day service. Technician was competent and friendly and on-time.

They sent the wrong person after waiting for days. Scheduling staff did not know the difference between HVAC and plumbing. Other companies are able to come out same day, don’t waste your time.

After making appointments with 3 other companies who didn't show up. I called Aiello after seeing an ad on Facebook, they showed up on time as scheduled. Kept me informed every step of the way. Great prompt professional service! Thank you

Their communication with you is nothing short of outstanding. You are in the loop every step of the way. When Justin arrived and upon entering he put shoe booties on to protect my floor and carpet. I knew then this is a first class operation. Justin was very professional and knowledgeable. He advised me of what would be our best option. And he was 100 % on the mark. He installed my large chandelier with care and eased. After installation he cleaned up and removed the box. This was a great first experience with Aiello. Thank you for ending what could have been a bumpy ride.