Valiant Energy Solutions

Thank you to Chris Stilwell for referring me to his company, BantamWesson. I needed to have a plumber come out and the company that I've always used didn't have any availability for an entire month! I called BantamWesson and was able to have them come out in 48 hours. Dom and his assistant were great! They arrived 5 mins early and were able to get the job done in a timely manner. So happy I found BantamWesson!

Timely deliveries. Always punctual with appointments for service.
Oil deliveries are well timed with experienced, friendly drivers who can manage a difficult driveway.
Have been with BW since you merged with Valley and intend to stay with you for burner service, maintenance contract, and pre=payment plan. I refer you to new customers whenever I can.

Jeff Maley

just sat on hold for about 45 minutes for the phone system to hang up on me. i guess they dont like valued continued customers. its only a heat emergency i guess it can wait....

Their facility is amazing, friendly receptionist and the workers are friendly too. Special thanks to the insulation team!

We had a fireplace insert installed in 2014. The propane fireplace worked fine for about one year . At that point the remote stopped working. Not a problem as I could still use the device by kneeling and using the igniter button. It Wasn’t that easy, but it still worked. This past winter, my wife decided to call and have it professionally fixed so the remote would work properly. The main reason was the pilot no longer stay lit. The technician came as scheduled but left without indicating additional work was needed. We thought the device was fixed since the pilot light was not working. That was in February and we heard nothing from the company from that point on. We did notice we were not able to start the device despite the fact that the pilot was now lit. When we called it was difficult to find anyone who could call us back and give us additional information. When we finally did get in touch with someone they told us that the fireplace insert needed a part so we waited. We were led to believe the part has been ordered. when I called back to ask what was taking so long, They asked me to look for a model number on the mechanism in my fireplace so that they could be sure to order the right part. This is now three months after the initial visit and the device still doesn’t work. Yesterday I finally received a quote for the part that would fix our insert. The quote is for $600 for this repair. I can tell you that I feel the company should comp these parts as we waited three months for any action toward a repair.

I rate this company as providing poor service to its customers. They don’t communicate well, they don’t return phone calls, and they don’t take responsibility for their poor service.

Very frustrated customer.

We had Bobby, Josh and Paul come to our house a half hour after the initial arrival time (very impressive) and gave my boyfriend and I a detailed review of what they were going to do, why, and what we could be potentially saving. They worked quick, but very efficiently. Once they were done they sat down with my boyfriend (owner of home) and gave him details of what we would be saving and their recommendations. We will definitely recommend these guys to our family and friends in the future.

William K and Josh R showed up on time and spent 4 full hours conducting a detailed, comprehensive and professional energy audit. At every turn, they took action where they could, made specific recommendations about improvements that could be made and applied all incentives and rebates for these services. My wife and I were very pleased today and plan to recommend this team to others.

Our Furnace went out right before one of the coldest weeks this winter...they came right out got us an estimate and installed it right after. They even came back to fix the wiring. Excellent customer service, reliable and dependable. They did great work!

These guys (Joe, Luis, and Ed) were an A1 operation. They knew exactly what they were doing, we’re timely worked hard, got past some pretty challenging issues with my house… They were gracious and kind and clean, they even took out my old air conditioners out of the windows and offered my son pizza when they were eating their lunch. They finish the job exactly on time. I’m thrilled with my new air-conditioning. And with this company. Worth every penny. 100% recommend them.

I had a great experience with Will and Jason K. today. They were extremely accommodating and beyond friendly. They addressed all my energy/efficiency needs in a timely manner and explained everything in great detail. Would highly recommend BantamWesson!