Climatech Mechanical Heating and Air Conditioning Services

Had climate here out to our house to fix our heat.
They we kind nice respectful and neat. They fixed the problem and explained my me what went wrong.

Found out about Climatech after my sister used them last summer for a replacement of the outdoor compressor unit in the middle of last summer! Knowing we were also on borrowed time with our A/C system we decided to contact before they are busy to get a price on a new A/C system. First I must say that I called 3 companies for pricing and Climatech called me back promptly, the other two never called back? This was about 2 weeks ago. I actually had to call 2 more companies just to get one to respond and come out for a quote. I'm a small business owner myself and could never imagine handling possible customers that way. This is one of the main reasons I felt the want to leave a positive review for Climatech as they impressed me on that end.

Their representative Paul was very informative and upfront with options for replacing with a standard system versus high efficiency and what options were available. He really seemed to know what was good for us and wanted to give us enough information to help us make an informative decision. Pricing was within my budget and both quotes were close enough in pricing to make me comfortable overall.

Throughout the planning of the installation the office staff, who we already spoke to a few times were very pleasant to deal with. Our first attempt to setup the installation was met with inclement weather but fortunately they squeezed us in as soon as they could a couple of days later, All the while keeping me updated which was very surprising compared to what I have dealt with past contractors who don't seem to answer their phone let alone call me.

The technicians were also nice guys and concerned about making sure the final job was to our liking. They even found why one of my rooms didn't seem to have much airflow due to a tear in the ductwork and were glad to take care of this .

We are very pleased with how quickly they turned everything around and now our system ran great over this past week. It's something I feel others should know about so they too make a wise decision on choosing a good contractor.

The service was to repair and service my HVAC Everything was done correctly with a very profesional additude. Clean-up was perfect.
No additional service was suggested.

We are very pleased with Climatech! They made the installation process very easy from inquiries to installation. They answered any questions we had in a very timely manner. The day of installation the techs were on time and very professional. Would certainly recommend this company to others!

My initial experience was wonderful - the customer service on the phone is great and tech that came out to our house is very nice and seemed to be very knowledgeable. Taken aback by the $500 plus bill, $210 for a diagnostics and an addition $335 for the temporary fix (no parts). He was there from 2:30 - 5:15 so he did put some time in and he did make it so we had heat on the middle floor. This price did not include the parts needed for a fix (a damper replacement and a board needs to be installed - we looked up the parts pricing to make sure we are in the ballpark). The temporary fix would only work for so long and it was suggested we do not change mess with the temp too much, fine. I was to get a quote for the permanent fix and then they could get us on the schedule. I called at end of day the next day to see when I would be getting the quote so we could decide what to do, I was told it was coming. It is now the following week, I called again to see if we would be getting a quote and was told it had not been done yet. I feel like I am chasing them to give them business which is making me second guess my initial experience. I am hoping I get to come back here and have a positive follow up.

Tried to call for emergency service for my A/C air handler. The answering service told me they can only come out of I was an regular customer. I said no I’m not, I am a residential house I Don’t need regular service. She responds we can’t send out a call for emergency repair then. Nice way to earn new business. Now I know why the large company I used to work for got rid of them to begin with.

Our furnace quit working on a 30 degree Sunday evening and they arrived within an hour of us calling them. We had tried several other firms but they either a) didn’t pick up the phone (though claiming they offered 24 hour service), b) didn’t return our phone call, or c) told us they could try to be there by Tuesday noon.

Throughout the process, they were very professional, prompt, and they repeatedly called/texted us to keep us updated.

Great customer service is always important, but even more so when your furnace isn’t working and it’s below freezing.

I was in a bit of pinch when my central air failed. Made some calls around to local HVAC businesses and was told I'd need to wait a few weeks. Called Climatech and even though they were busy too they didn't push it off leaving the possibility that if a tech frees up they'd send them over. A tech ended up having time that same day. They sent over Joey who was excellent and very knowledgeable. He was able to pretty quickly identify the issue and complete the repair. Highly recommend using Climatech.

Climatech came highly recommended by a friend who is in the heating business. I was able to get an appointment right away and the tech who came out was thorough and honest, I will definitely be using them for my future heating needs!

Our air stopped working. We called them up
Person who answered the phone was very nice
Told us someone would call back later that day and they did. Showed up first thing the next morning. One hour later we had air conditioning. Would recommend them to everyone