Search

Express Pros Heating Cooling Electric

4.1

100 reviews

Amenities

  • Online estimates
  • Onsite services

Express Pros Heating Cooling Electric Reviews - 100

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
NiChel “Nichie” Mulstay

Josh at Express Pros was so professional and thorough when helping us troubleshoot our none responsive AC unit. He went above and beyond, finding that it wasn't our unit - but a faulty breaker. Thank goodness that they are also electricians and were able to help while charging a fair price. I highly recommend this company!!!

Stacy Kenkel

My furnace went out on Saturday and I asked around about the best company to go with was. I was recommended to them by multiple people, also read their reviews and decided to go with them. Andrew was my tech that came out on Monday for the estimate as well as the one to replace my furnace. He is an amazing person to work with and couldn’t be happier. I’ve worked in construction/restoration for 13 years and know first hand that finding a outstanding technicians is hard to find. The experience in a whole was amazing from talking to Cherry and having Andrew in my home. Would definitely recommend them for your heating needs. Also never once did they try and sell me something that was not needed. Again an absolutely an amazing company!!

Jodie Frates

I highly recommend Express Pros! For your AC needs, look no further! My AC went out of course on the 100 degree day. Express Pros sent Josh out and was able to fix the problem quickly. He called prior to arrival, arrived on time looking and acting professional. After some initial diagnosing, he was able to identify the problem and get it resolved. He was very knowledgeable and fixed the problem versus trying to sell me a new one, which I truly appreciated. I will definitely use this company for future needs. Thanks Josh!

SHP

Other than the long delay in getting the parts I needed, my final team was GREAT! Thank you Connor and Josiah - and I can't forget Cheri! I had one-two techs at the beginning that was part of the delay after a bad diagnosis (they didn't understand heat pumps) that ended me up not getting my home warranty to cover the full replacement of my HVAC system - but all in all, once Connor showed up, everything fell into place. If you have a heat pump - ASK FOR CONNOR. This company works hard to make sure you are a satisfied customer! THANK YOU!

Alex Takacs

There are a lot of people that know how to install AC's and tend to HVAC systems but there aren't people that do it with more character and kindness than Express Pros.

Cherry, Josh, and Josiah are the nicest people we have ever delt with when i comes to house work.

Josh took extra time to explain the AC issues we were having and spent time past that calling us and clarifying.

Cherry picks up the phone and clarifies everything and anything when it comes to taking care of the work.

Josiah stopped what he was doing to tell us that we had maybe missed trash day after he saw the garbage truck coming down the road.

Hire them cause of their character and integrity. You wont regret it.

Gary Clark

From initial phone call, super friendly and accommodating to the diagnosis and install of a new AC, the job was seemless. Josh and Connor were professional, friendly and explained every aspect of the job. I had to leave but they called when completed and gave me an update and even locked up for me.

Charlie Johnson

Connor and Express Pros has been excellent! We had maybe four different companies come out to look at our AC unit which is on the roof in a very inconvenient place and Express Pros were the only ones to actually get up there and look at the unit. The other three just said "it's old, you'll have to replace it" and gave an estimate of $10K. Express pros were able to diagnose the problem and correct it. I can't recommend them enough!

suzanna may

Initially they came to repair my A/C and made every attempt to resolve it as inexpensively as possible. In the end we ended up having to replace the unit. Our house was very hot and we had company. They worked to find a quality unit they could install the next day so that we could all be comfortable. Great customer service!

Shelby Bolam

We had Express Pros out at our house the other day for a furnace repair, and got our heat going right away with no problems. We were very happy with their customer service, they were professional and also respectful of us and our home. They came in and got right to work and found the problem and wasted no time in getting it fixed, also cleaned up after they were done. I will definitely use them again if I have any electrical or heating and air problems. Also GREAT PRICING!!!

Jesica Bailey

They are a fraudulent company with technicians that have no clue what they’re doing. They misdiagnosed our AC unit, said our Freon was low, charged crazy money to fill it, which wasn’t the issue and didn’t correct the problem. Then tried to sell us a compressor for $8K. Called a different company who came out fixed the issue (bad capacitor) in 30 minutes…oh and then we had to pay them to pump the Freon out of the system Express Pros put in! They have no moral compass and refused to help rectify it. Oh and their misdiagnosis caused our home warranty not to cover the repair. Express Pros is a fraud…they will take your money and run! Do NOT use them. We will be reporting them to the state, and the BBB.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload